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Realizing the Business Value of Converged Applications

By: IBM
IBM

This IBM white paper posits that most enterprises have yet to realize the full value of convergence and explains why the real promise of IP networks lies in converged applications. It goes on to explain how IP convergence can build real business value for today's busy contact centers.

Tags : convergence, communications convergence, ip telephony, ip faxing, networking, network management, infrastructure, voip, voice over ip, productivity, customer experience management, application integration, ibm, it management, ip networks, network architecture, tcp/ip protocol, business management, enterprise software, system management software
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Published:  Nov 06, 2006
Length:  16
Type:  White Paper