eBusiness

Electronic Business, or "e-business", may be defined broadly as any business process that relies on an automated information system. Today, this is mostly done with Web-based technologies. Electronic business methods enable companies to link their internal and external data processing systems more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers.
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By: Nuance Communications     Published Date: Mar 16, 2010
The recent economic downturn has created some formidable challenges for the retail banking industry. Fraud and identify theft are on the rise, costing banks big money and raising customer concerns about security.
Tags : nuance, retail banking, fraud, identify, contact, theft, outbound, access control, authentication, business continuity, identity management, web service security, customer interaction service, customer relationship management, customer satisfaction, customer service, ebusiness
     Nuance Communications
By: Nuance Communications     Published Date: Jun 17, 2009
The response to possible bank card fraud is one of the most important factors affecting the relationship that customers have with their bank. For customer-centric financial institutions who issue millions of bank cards, any instance of possible fraud is both a business risk to be managed and an opportunity to strengthen customer relationships.
Tags : nuance, retail banking, fraud, identify, contact, theft, outbound, business risk, identity management, internet security, intrusion prevention, security management, security policies, web service security, ebusiness
     Nuance Communications
By: Mimecast     Published Date: Mar 31, 2009
The market for cloud-based IT infrastructure services delivered in a software-as-a-service model continues to grow. IDC research indicates this model of IT delivery is disrupting traditional licensed software markets and changing how archiving, backup, recovery, and security technologies are procured.
Tags : mimecast, saas, software as a service, email archive, medium-size business, esg, storage, idc, tco, architecture, secure, storage management, application security, compliance, security management, security policies, web service security, ebusiness, email archiving
     Mimecast
By: Mimecast     Published Date: Sep 30, 2008
Infrastructures of potentially dozens of servers have built up around corporate email systems to provide better governance, reduced risk and improved legislative compliance - anti-virus, anti-spam, attachment handling, encryption, disclaimers, archiving and hot-standby mail servers to name a few.
Tags : mimecast, saas, software as a service, email archive, cpr, email evidence, ediscovery, medium-size business, esg, storage, storage management, ebusiness, service management, email archiving
     Mimecast
By: IESE Business School     Published Date: Oct 01, 2018
Brexit is only the latest excuse for mobility and talent management to be at the top of the CEO agenda. For companies with limited experience in this area, the risks are multiplied. However, there are also great opportunities.
Tags : iese, brexit, talent management, mobile workers, global talent, relocation, remote management, globalization, business management, ebusiness, collaborative commerce, employee performance, financial management, employee performance management
     IESE Business School
By: Elementum     Published Date: Sep 03, 2018
Learn more about what’s slowing your operations, the cost of inaction, and how you can start driving availability to meet the speed of customer expectations.
Tags : elementum, supply chain, sales, customer experience, product availability, business activity monitoring, business management, customer satisfaction, customer service, ebusiness, product lifecycle management, sales automation, supply chain management, customer experience management, information management, project management
     Elementum
By: SAP     Published Date: Aug 22, 2018
Learn why next generation ERP should be the center point of all finance processes and how it connects to all parts of the business to provide an up-to-date view of the entire value chain.
Tags : sap, erp, finance management, cloud erp, risk management, budgeting, compliance, business analytics, ebusiness, enterprise resource planning, eprocurement, total cost of ownership, financial management, expense management, cloud computing
     SAP
By: SAP     Published Date: Aug 22, 2018
Oxford Economics and SAP surveyed 1500 Finance executives early 2017 and highlighted the Oxford research results with a focus on technology/cloud and explained how Finance Leadership pays off.
Tags : sap, finance operations, treasury management, finance cloud, finance leadership, business activity monitoring, business management, ebusiness, enterprise resource planning, it spending, return on investment, collaborative commerce, information management, records management, spend management, payroll software, financial management, expense management
     SAP
By: SAP     Published Date: Aug 22, 2018
Read this report to learn how companies are transforming to stay ahead of the competition.
Tags : sap, supply chain, supply chain management, erp, supply chain collaboration, ebusiness, enterprise resource planning, collaboration, manufacturing execution systems
     SAP
By: SAP     Published Date: Aug 22, 2018
Understanding and targeting customers is more important than ever before given the demand for individualized products, same-day or even one-hour delivery, and renting a service rather than buying a product.
Tags : sap, digital supply chain, supply chain management, supplier ecosystems, productivity, business process automation, customer satisfaction, ebusiness, enterprise resource planning, eprocurement, product lifecycle management, project management, collaborative commerce, manufacturing execution systems
     SAP
By: LogMeIn     Published Date: May 18, 2018
In partnership with Forrester Consulting, Bold360 surveyed 468 businesses across industries with the goal of defining a Customer Engagement maturity model that can serve as a blueprint for those organizations considering how to evolve.
Tags : logmein, bold360ai, customer engagement, customer service, business outcomes, customer satisfaction, ebusiness, sales automation, business intelligence, customer experience management, information management
     LogMeIn
By: LogMeIn     Published Date: Mar 01, 2018
When you decide the time is right for your brand to join the bot revolution, you’ll know exactly which elements will help create a bot that your users will love to engage with.
Tags : logmein, boldchat, chatbot, user experience, customer experience, customer service, consumer data, customer interaction service, customer satisfaction, ebusiness, marketing automation, sales automation, data integration, customer experience management, information management, service management
     LogMeIn
By: MaritzCX     Published Date: Feb 02, 2018
This e-book presents results alongside an argument that action/behavior metrics are the best measures to help companies drive real action and lasting change. By downloading this eBook, you give MaritzCX and its partners permission to contact you for marketing and promotional purposes.
Tags : martizcx, customer service, customer intelligence, monitoring, best practices, business activity monitoring, call center management, customer interaction service, customer satisfaction, ebusiness, marketing automation, collaborative commerce, customer experience management, information management
     MaritzCX
By: ThousandEyes     Published Date: Jan 14, 2018
ServiceNow relies on ThousandEyes to monitor their global infrastructure and triage network issues across the Internet to deliver a world-class service to their enterprise customers.
Tags : thousandeyes, application performance, infrastucture, monitoring, infrastructure, network architecture, network management, network performance management, application integration, application performance management, customer satisfaction, ebusiness, web service management, service management
     ThousandEyes
By: ThousandEyes     Published Date: Jan 14, 2018
Steve Loyd, VP of Engineering Ops, uses ThousandEyes to gain visibility in application health and Internet service provider (ISP) performance.
Tags : thousandeyes, network performance, network intelligence, network performance management, application performance management, customer service, ebusiness, web service management
     ThousandEyes
By: ThousandEyes     Published Date: Jan 14, 2018
Global design and engineering firm Atkins uses ThousandEyes to implement a 'cloud first' strategy, monitoring Office 365 user experience and performance from offices around the world.
Tags : thousandeyes, isp, office 365, cloud applications, cloud computing, network performance, monitoring, network performance management, quality of service, application performance management, customer service, ebusiness, microsoft exchange, windows, collaborative commerce, service management
     ThousandEyes
By: ThousandEyes     Published Date: Jan 14, 2018
ThousandEyes monitors and solves application delivery problems throughout the Internet due to data center outages, ISP performance, CDN caching and DNS availability.
Tags : thousandeyes, application delivery, isp performance, network performance, network monitoring, monitoring, network performance management, application integration, application performance management, customer satisfaction, customer service, ebusiness, web service management, service management
     ThousandEyes
By: NodeSource     Published Date: Nov 10, 2017
Digital transformation is “the use of technology to radically improve performance or (business) reach. But for digital-native businesses that have never needed to make that shift — e-commerce, social media, web-based services — it involves a sharpening of that focus combined with an ongoing evolution of process and infrastructure.
Tags : nodesource, xml, software development, digital transformation, open source, web applications, web development, java, .net, soap, infrastructure, business continuity, web service security, application performance management, customer satisfaction, ebusiness, web services, data protection, secure content management
     NodeSource
By: Coupa Software Inc.     Published Date: Jul 10, 2017
Many companies think of their accounts payable (AP) department as a transactional function—it’s essential to your operation, but too often it’s weighed down with people-heavy paper processes. If your AP department is focused on data entry and resolving escalations, you’re missing a valuable business opportunity.
Tags : coupa, accounts payable, capital management, finance, eprocurement, suppliers, ebusiness, web services, records management, financial management, expense management
     Coupa Software Inc.
By: Coupa Software Inc.     Published Date: May 30, 2017
Whether you’re looking to make your first eProcurement purchase or expanding technology usage across the full range of spend management process, the Forrester Wave: eProcurement Report identifies leading eProcurement solutions.
Tags : coupa, eprocurement, ecommerce, finance management, epayment, web service security, customer interaction service, customer service, ebusiness, customer experience management, spend management, financial management
     Coupa Software Inc.
By: Inc.     Published Date: Feb 20, 2017
Learn from five inspiring entrepreneurs as they share their experiences growing their companies. From selling coffee to coding to world travel, they blazed different paths. Now they offer real-world, everyday advice that can make a difference.
Tags : salesforce, small business, customer service, business growth, customer data, best practices, small business networks, business management, customer relationship management, ebusiness, contact management, customer experience management, information management, records management
     Inc.
By: Microsoft     Published Date: Jan 05, 2017
Customer engagement requires an organization-wide commitment to creating meaningful connections, building relationships, and nurturing those relationships to establish trust and keep your brand top-of-mind.
Tags : microsoft, customer service, customer engagement, digital sales, lead nurturing, customer interaction service, customer relationship management, customer satisfaction, ebusiness, sales automation, customer experience management
     Microsoft
By: Crimson Hexagon     Published Date: Oct 11, 2016
This guide will help you learn the fundamentals of social media analytics and how you can apply it to your organization to make smarter, more data-backed decisions.
Tags : crimson hexagon, social media analytics, social media management, smm, social data, social media monitoring, business activity monitoring, business metrics, ebusiness, marketing automation, business intelligence, collaborative commerce, information management
     Crimson Hexagon
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