eBusiness

Electronic Business, or "e-business", may be defined broadly as any business process that relies on an automated information system. Today, this is mostly done with Web-based technologies. Electronic business methods enable companies to link their internal and external data processing systems more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers.
Results 176 - 200 of 238Sort Results By: Published Date | Title | Company Name
By: Elementool Inc.     Published Date: Jan 28, 2008
A help desk is a very helpful customer service tool for businesses operating a website online. Doing business online creates a distance between the business and the customer. Customers are not dealing with a person face-to-face anymore. This makes being quick to respond to customer issues very important and that is where a help desk comes in.
Tags : customer service, help desk, helpdesk, customer satisfaction, online help, customer support, support desk, elementool
     Elementool Inc.
By: Microsoft Dynamics     Published Date: Apr 13, 2007
This white paper walks through the key areas of a financial management solution so when you are evaluating current and future financial management software, you are prepared to avoid challenges and maximize your investment.
Tags : financial management, finance software, financial software, microsoft, microsoft white paper, microsoft white papers, microsoft paper, microsoft crm
     Microsoft Dynamics
By: Microsoft Dynamics     Published Date: Apr 13, 2007
Read how demand planning software packages can help manufacturers to establish baseline sales forecasts, incorporating multiple inputs; perform sophisticated analysis that improves their use of human and capital resources; and better understand their markets and customers.
Tags : microsoft dynamics, microsoft, microsoft white papers, microsoft, dynamics, it management, enterprise applications, governance
     Microsoft Dynamics
By: CommercialWare     Published Date: Mar 06, 2007
Customers enjoy buying and receiving gift cards. The new challenge is for retailers to provide gift cards that mesh with the way customers want to use the cards. Many early systems cannot efficiently support the changes in demand.
Tags : customer service, customer interaction service, customer relationship management, gift cards, datavantage, commercialware, ebusiness
     CommercialWare
By: CommercialWare     Published Date: Feb 28, 2007
This paper explores what cross-channel transparency looks like through the consumer's eyes, the costs retailers incur by maintaining the status quo, and key steps retailers need to consider as they undertake cross-channel initiatives.
Tags : as/400, web sphere, customer relationship management, customer service, ebusiness, enterprise software, supply chain management, manufacturing
     CommercialWare
By: Secure Computing     Published Date: Feb 27, 2007
All merchants and service providers that handle, transmit, store, or process information concerning credit cards are required to be compliant with the Payment Card Industry Data Security Standards requirements (PCI), or face contract penalties or even termination by the credit card issuers. This paper discusses the 12 requirements of PCI, and how Secure Computing's portfolio of security solutions can help enterprises meet and exceed them.
Tags : security, compliance, data protection, database security, pci, credit cards, privacy, consumer protection
     Secure Computing
By: Cymfony     Published Date: Feb 22, 2007
Social media - online sites like blogs and discussion boards where consumers create and share information and opinions directly with each other - are beginning to affect brands. Download this white paper now to understand the importance of a social media strategy, and how to make the case to management.
Tags : blogs, branding, blog, social media, sales & marketing software, marketing automation, customer interaction service, cymfony
     Cymfony
By: Cymfony     Published Date: Feb 22, 2007
This white paper summarizes the status of current trends in public relations and provides PR professionals with recommendations for actions to take in 2007 to begin to evolve their communications strategies and tactics.
Tags : sales & marketing software, marketing automation, ebusiness, customer interation service, public relations, blog, blogs, blog marketing
     Cymfony
By: ThousandEyes     Published Date: Jan 14, 2018
Read how Network Intelligence equips your team to deliver predictable digital experience in the cloud era.
Tags : thousandeyes, network intelligence, business application, application performance management, cloud applications, network management, business continuity, ddos
     ThousandEyes
By: JBoss Developer     Published Date: Oct 21, 2016
Rather than simply enhancing and supporting traditional methods, the use of digital technologies should enable brand new types of innovation and creativity. However, most of us have grown up with rigid, legacy technology-based business systems—process-oriented and mostly built around predictable, repeatable steps. If this sounds familiar, your business model may now be under threat from “digital Darwinism”—a tipping point caused by digital technologies and downstream market effects. Or perhaps nimbler, lower cost-base competitors are about to overtake you with a more innovative approach, better use of data or smarter use of technology. In this climate, “business as usual” is certainly no longer good enough.
Tags : digital transformation, api, security, ebusiness, cloud, mobile computing, enterprise software
     JBoss Developer
By: SevOne     Published Date: Jul 07, 2015
TECHNOLOGY INVESTMENTS DELIVER RETURNS FOR SMALL AND MIDSIZE COMPANIES.
Tags : survey, small business, midsize business, roi, efficiency, application performance management, best practices, business intelligence
     SevOne
By: SevOne     Published Date: Jul 07, 2015
Because inventory is usually one of the biggest numbers on their balance sheet, effective inventory control and management is a vital function to help insure the continued success of distribution and manufacturing and companies.
Tags : erp, inventory management, big data, manufacturing, distribution, ebusiness, enterprise resource planning, enterprise software
     SevOne
By: SevOne     Published Date: Jul 07, 2015
Organizations that do not upgrade their ERP may miss out on a new technology that could significantly improve their business. This is why 58% of Best-In-Class midmarkey organizations are implemented on the latest version of their ERP software.
Tags : erp, enterprise, upgrade, ebusiness, enterprise resource planning, enterprise software
     SevOne
By: ServiceNow     Published Date: Apr 19, 2013
Providing a good online shopping experience starts with understanding customer needs and expectations in order to deliver suitable goods and services. Employees expect a similar experience with a Service Catalog. An effective business service catalog captures employee needs and communicates negotiated service offerings and service level agreements. However, hitting service level targets requires more than just listing services. It’s essential to provide an automated self-service portal and open communication.
Tags : employee needs, service offerings, service level agreements, automation, self-service, communication, application integration, application performance management
     ServiceNow
By: Intermec     Published Date: Aug 09, 2012
Tablet computing is one of the fastest growing categories of consumer electronics, led by the Apple iPad. This buzz is leading many businesses to explore new uses for tablet computers, and some devices are finding their way into evaluation trials on forklifts and other vehicle applications in the distribution center. This white paper compares ruggedized enterprise tablets to purpose-built vehicle mount computers, and addresses mounting, survivability, power, compatibility, and cost considerations between the two product categories.
Tags : intermec, tablet, computing, ipad, computers, compatibility, wireless application software, wireless hardware
     Intermec
By: BlueVolt     Published Date: May 04, 2012
It's a Dog-Eat-Company world so maximizing your partner connections is important to your organization's success. Read the Maximizing your Partner Connections: The Role of your Online Presence in Reaching Your Market white paper from BlueVolt to learn how to optimize your extended enterprise.
Tags : bluevolt, extended enterprise, lms, learning management system, channel, training, business integration, ebusiness
     BlueVolt
By: LogMeIn     Published Date: Apr 19, 2012
iS3, creator of the award winning anti-spyware technology STOPzilla and other solutions, needed a more nimble and efficient way to support prospects and customers. Download this case study to read how iS3 utilized an innovative chat solution to streamline its customer service, reduce response time and increase productivity - all at a more than 70% savings to their previous solution in the first year alone.
Tags : logmein, technology, is3, chat, customer satisfaction, customer service, productivity, technology solutions
     LogMeIn
By: LogMeIn     Published Date: Mar 01, 2012
This brief case study illustrates how Sling Media's transition to a remote support solution with web-based chat realized a substantial cut in session times and an increase in customer satisfaction.
Tags : customer service, integrated support, customer support, cusomter solutions, live chat, chat support, call center management, customer interaction service
     LogMeIn
By: LogMeIn     Published Date: Mar 01, 2012
Meineke Car Centers, Inc. is a franchised automotive service business. Meineike switched to using LogMeIn Rescue and saved time, reduced costs, and improved customer satisfaction. Read to find out how!
Tags : technology, business analytics, technical support, customer service, customer satisfaction, online support, digital support, application integration
     LogMeIn
By: LogMeIn     Published Date: Mar 01, 2012
As you will see, live chat excels at both problem solving and providing product information, the bane of most shoppers' existence. Shoppers rely on it for everything from questions prior to purchase, errors in the checkout process, and post-order follow-up.
Tags : logmein, online sales, live chat, customer satisfaction, product information, cutomer support, best practices, customer interaction service
     LogMeIn
By: LogMeIn     Published Date: Mar 01, 2012
This brief case study illustrates how Ceridian has improved customer training and first call resolution rates, which has resulted in a decrease in call center volume and an increase in their customer satisfaction rates.
Tags : ceridian, high-quality support, customer support, human resources software, hr technology, payroll, customer service, ebusiness
     LogMeIn
By: SAP     Published Date: Mar 29, 2011
Wondering how you can use social media channels to join the conversation with your customers? Find out how software solutions can help you capture and analyze massive amounts of social media data and prepare individualized responses while integrating with your business software through a unified IT architecture.
Tags : social media intelligence, social media channel, sap, sap business objects dashboard, business activity monitoring, business analytics, customer interaction service, ebusiness
     SAP
By: SAP     Published Date: Mar 29, 2011
Learn how to use smart, sound pricing strategies to increase revenues while protecting margins. Enterprise-wide visibility into the many drivers that come into play can help with identifying opportunities, negotiating deals properly, and adjusting with agility to changing conditions.
Tags : sap crm, pricing clarity, sap price and margin management, business management, ebusiness
     SAP
By: SAP     Published Date: Mar 29, 2011
Discover how you can use the right software to help your marketing organization support growth and demonstrate value. In doing so, you can learn how to develop customer, brand, and channel strategies that can support process efficiency and effectiveness activities and transform your marketing activities.
Tags : marketing analytics, sap crm, customer satisfaction, ebusiness, marketing automation
     SAP
By: Kingston     Published Date: Feb 15, 2011
Learn how to balance the positive and negative effects of memory utilization in virtual infrastructures to better handle system workload and priority--while improving server utilization
Tags : virtualization, memory overcommitment, memory performance, memory reclamation, vmware, memory utilization, consolidation ratios, server memory
     Kingston
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