eBusiness

Electronic Business, or "e-business", may be defined broadly as any business process that relies on an automated information system. Today, this is mostly done with Web-based technologies. Electronic business methods enable companies to link their internal and external data processing systems more efficiently and flexibly, to work more closely with suppliers and partners, and to better satisfy the needs and expectations of their customers.
Results 126 - 150 of 238Sort Results By: Published Date | Title | Company Name
By: IBM Software     Published Date: Feb 11, 2011
This white paper from IBM describes how a set of five predictive imperatives can help ensure that your company maximizes the value of its customer relationships and sustains higher levels of revenues and profits.
Tags : ibm cognos, predictive imperatives, customer value, customer relationship, crm, customer interaction service, customer relationship management, customer satisfaction, customer service, ebusiness
     IBM Software
By: Dell SecureWorks     Published Date: Feb 08, 2011
This Executive Brief sheds light on the risk of cybercrime by profiling several "generations" of cybercriminals over time, and pointing out how the criminals, their methods and motivations have evolved.
Tags : cybercriminals, cybercrime, pay-per-install, point-and-click, secureworks, risk, criminals, business security, secure network, application security, hacker detection, internet security, intrusion detection, intrusion prevention, network security appliance, phishing, mobile computing, mobile data systems, wireless security, customer satisfaction
     Dell SecureWorks
By: Focus     Published Date: Jan 19, 2011
This brief will help you understand how the functions link together, help reduce the overwhelm and highlight where you can realize the most value.
Tags : focus, erp software, enterprise resource planning, manufacturing, customer relationship management, customer interaction service, customer satisfaction, customer service, ebusiness, enterprise software, manufacturing execution systems
     Focus
By: CompareBusinessProducts     Published Date: Dec 06, 2010
Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This chart compares the 19 leading CRM products in the market today.
Tags : comparebusinessproducts, crm comparison chart, customer relationship management, integration, application integration, customer interaction service, customer satisfaction, customer service, ebusiness
     CompareBusinessProducts
By: IBM Software     Published Date: Nov 02, 2010
Learn how the right blend of customer-centric strategies and advance analytic tools can help your business achieve advantage.
Tags : ibm cognos predictive analysis, customer intimacy imperative, analytic tool, crm, business analytics, customer interaction service, customer relationship management, customer satisfaction, customer service, ebusiness
     IBM Software
By: IBM Software     Published Date: Nov 02, 2010
This paper describes five practical steps companies can take to achieve customer intimacy and, by doing so, provide a springboard for excellence in the other critical value disciplines.
Tags : ibm cognos predictive analysis, business performance, customer relationship, customer intimacy, application performance management, customer interaction service, customer relationship management, customer satisfaction, customer service, ebusiness
     IBM Software
By: ATG, Inc.     Published Date: Oct 07, 2010
Read the complimentary analyst report to gain valuable insight and actionable strategies for extending your customer service to the online channel.
Tags : atg, online customer service, mobile channel, mobile commerce, ebusiness, customer satisfaction, call center, call center management, call center software, customer interaction service, customer relationship management, customer service, collaborative commerce
     ATG, Inc.
By: Ariba     Published Date: Oct 06, 2010
The purpose of this research is to better understand the key investment drivers and evolving business objectives of C-Level executives (CEOs, CFOs, COOs, CIOs, CMOs) - and how these intersect and shape business/IT investment spending going forward.
Tags : ariba, recovery, c-level business, it investment spending, saugatuck technology, business management, ebusiness, it spending, return on investment, collaborative commerce, productivity, spend management
     Ariba
By: CA Service Assurance     Published Date: Sep 16, 2010
CA Technologies Newsletter featuring Gartner Research. This publication, enhanced by Gartner research, reveals how to take a proactive IT approach which ensures visibility and control during the adoption of virtualization and cloud environments.
Tags : apm, application performance, ca technologies, service delivery, application delivery, user experience, gartner, business services, application integration, application performance management, business integration, ebusiness, service management, cloud computing
     CA Service Assurance
By: SAS     Published Date: Aug 27, 2010
Register now for this 33-page special report packed with reasons why market-leading organizations use business analytics to their competitive advantage. Filled with expert advice and research on how to base every organizational decision on facts.
Tags : sas, business analytics, it management, roi, tom davenport, thornton may, business intelligence, small business networks, business management, ebusiness, enterprise software, return on investment
     SAS
By: WhichVoIP     Published Date: Aug 24, 2010
With the rise in popularity of hosted VoIP options, you can be up and running (and saving money) in just a few hours, without having to install any costly equipment.
Tags : whichvoip.com guide, voip phone service, smb, small businesses, voice over internet protocol, telephone network, telecommunication, ip networks, ip telephony, call center management, call center software, customer relationship management, customer satisfaction, customer service, ebusiness, video conferencing, voice recognition, voice over ip
     WhichVoIP
By: Citrix Online     Published Date: Aug 09, 2010
Browse through the tips that follow-there's a lot of wisdom here that should boost your professional services revenues significantly.
Tags : citrix online, roi, business management, professional services, ebusiness, return on investment
     Citrix Online
By: Akamai     Published Date: Jul 22, 2010
This slide version of a recorded event delivers key findings of an in-depth consumer survey studying travel Web site functionality and conversion rate satisfaction. Host Margaret Rivera of Akamai and presenter Caroll Rheem, Director of Research at PhoCus Wright, define best practices for fast, reliable travel Web sites.
Tags : akamai, travel, site performance, phocuswright, customer experience, usability, travel ecommerce, web load, abandonment, customer satisfaction, customer service, ebusiness, collaboration, collaborative commerce, content integration, content management system
     Akamai
By: Savvis     Published Date: Jul 07, 2010
The research surveyed CIOs, IT Directors and Heads of IT in the U.S., U.K., and Singapore from medium to large enterprises and the public sector. The findings reveal that respondents fully anticipate significant growth in outsourcing.
Tags : savvis, outsourcing, cloud computing, enterprise security, ebusiness, enterprise software, software outsourcing
     Savvis
By: Appian     Published Date: Jul 02, 2010
This white paper examines the business case for a BPM CoE, the required components, and the expected value. It also includes a case study of how an investment management firm's CoE evolved from informal to strategic.
Tags : appian, center of excellence, bpm.business process management, business management, business process management, ebusiness
     Appian
By: Akamai     Published Date: Jun 14, 2010
Looking back to the first iterations of travel Web sites, we can appreciate just how far technology has come. As advancements like high-speed connections began to replace the now archaic dial-up experience, consumers adjusted their expectations and demands of the companies they patronized. To gain a deeper understanding of the status of travelers' current online expectations, Akamai commissioned PhoCusWright to conduct a study examining key elements of the online consumer experience.
Tags : akamai, travel, site performance, phocuswright, customer experience, usability, travel ecommerce, web load, abandonment, customer interaction service, customer satisfaction, customer service, ebusiness, sales automation, customer experience management
     Akamai
By: Citrix Online     Published Date: Jun 09, 2010
This white paper explores the benefits and ROI of online training and takes an in-depth look at how two innovative companies successfully implemented Web-based training.
Tags : citrix gototraining, web-based training, roi, elearning, customer training, customer service, ebusiness, return on investment
     Citrix Online
By: Zilliant     Published Date: Apr 09, 2010
Learn how recent advances in pricing science and technology have enabled a breakthrough approach for B2B companies wanting to improve their pricing --- one that generates results in a fraction of the time, with far less organizational upheaval.
Tags : zilliant, best practices, pricing intelligence, price quotes, ebusiness, it spending, business intelligence, project management
     Zilliant
By: Zilliant     Published Date: Apr 09, 2010
Learn how a $4.8B distributor overcame resistance-to-change by simply feeding optimized prices through the quoting tools their salespeople were already using --- achieving over 80% adoption and generating 12% more margin-dollars as a result.
Tags : zilliant, optimized prices, pricing intelligence, quotes, quoting tools, price segmentation, ebusiness, it spending, business intelligence, project management, best practices
     Zilliant
By: Zilliant     Published Date: Apr 09, 2010
Read this paper to learn how a $3.8B distributor generated 9% more margin-dollars in just 4 months by using a new technology that feeds optimized, deal-level prices into legacy quoting tools right when the quote is being created.
Tags : zilliant, optimized prices, legacy quoting tools, b2b, b2b manufacturer, pricing-improvement, quote, order-management, ebusiness, it spending, business intelligence, project management, best practices
     Zilliant
By: Zilliant     Published Date: Apr 09, 2010
Read this paper to understand the opportunity for optimizing shipping fees and freight charges in B2B and learn how one $5.0B distributor used advanced pricing science and technology to generate 34% more margin-dollars on its shipping fees.
Tags : zilliant, optimized shipping fee, b2b manufacturers and distributors, freight charges, pricing science, market-aligned prices, ebusiness, it spending, business intelligence, project management, best practices
     Zilliant
By: Zilliant     Published Date: Apr 08, 2010
Read this paper to learn how one leading manufacturer overcame the challenges of pricing configured products by employing a powerful combination of normalization, scientific segmentation, and software technology.
Tags : zilliant, manufacturing, pricing configured products, normalization, scientific segmentation, software technology, list prices, ebusiness, it spending, production logistics, distribution, project management, best practices
     Zilliant
By: Zilliant     Published Date: Apr 08, 2010
Learn how downstream value-chain players scoop-up margin-dollars manufacturers leave on the table through sub-optimal pricing and discover how technology enables "leapfrogging" to the more-advanced pricing capabilities that can stop it from happening.
Tags : zilliant, manufacturing, pricing capabilities, pricing capability matrix, ebusiness, it spending, project management, best practices
     Zilliant
By: APC     Published Date: Apr 08, 2010
Many of the mysteries of equipment failure, downtime, software and data corruption, are the result of a problematic supply of power. There is also a common problem with describing power problems in a standard way. This white paper will describe the most common types of power disturbances, what can cause them, what they can do to your critical equipment, and how to safeguard your equipment, using the IEEE standards for describing power quality problems.
Tags : apc, power, cooling, it wiring, heat removal, green computing, ieee, equipment failure, server hardware, servers, ebusiness, system management software, electromechanical & mechanical, power sources & conditioning devices, power and cooling, data center design and management
     APC
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