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By: 8x8 Inc.     Published Date: Nov 10, 2016
There are a variety of reasons to consider a hybrid approach, but is it the right path? If moving to the cloud, why not go all in? This webinar explores moving UC to the cloud, the advantages of a full UCaaS) deployment, and the issues a hybrid approach injects into the mix.
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     8x8 Inc.
By: 8x8 Inc.     Published Date: Feb 24, 2017
Before moving to 8x8, MOBI had a premises-based telephone and contact center system. “We had a lot of points of failure inside of our building. And because our help desk and contact center is so critical we absolutely had to do something about it.” Mobi wanted one system to handle all interactions with their customers, primarily phone calls and instant messaging. According to Mobi, “What stood out about 8x8 was that everything was managed under one roof.” Mobi has been able to achieve this with 8x8’s integrated Virtual Office and Virtual Contact Center solutions.
Tags : 8x8, mobi, webinar, contact center, customer interaction
     8x8 Inc.
By: 8x8 Inc.     Published Date: Feb 13, 2017
WMPH has nine sub-brands, each of which sells cruises to customers through distinct websites, including iCruise.com, AlaskaCruises,com and HawaiiCruiseOutlet.com. Given that each consumer has unique expectations from a cruise, the organization uses its websites as a touch-point to educate buyers about different options. Once buyers learn the different options available, they are then encouraged to interact with the contact center for a one-on-one consultation to help design a cruise which meets their unique needs.
Tags : wmph, icruise.com, alaskacruises.com, hawaiicruiseoutlet.com, touch-point, cloud contact center
     8x8 Inc.
By: 8x8 Inc.     Published Date: Jun 16, 2017
In today’s highly competitive business environment, top companies will be the ones that have developed innovative ways to create stellar communications experiences that keep the end users engaged—employees and customers alike. Video and Web conferencing have become well-established tools to drive rich internal as well as external communications. However, to make an impact, these collaboration tools must be reliable and intuitive to use. Continuous communication offers hassle-free integrated user experiences that fit today’s mobile work styles. Technology advancements and changing perceptions are opening up innovative opportunities, which offer businesses new avenues to create a competitive edge. Smart companies must catch on or get left behind.
Tags : market shaping trends, consumerization, user-driven it, web conferencing, solution spotlight, 8x8 virtual office meetings, use cases, customer examples
     8x8 Inc.
By: 8x8 Inc.     Published Date: Aug 09, 2017
Progressive companies of all sizes today are taking advantage of new, web-based technologies to reduce IT complexity and increase their competitiveness. Mobile apps and devices that provide anywhere, anytime connectivity and cloud infrastructure that enables seamless, scalable growth give them the speed and flexibility to grow quickly and expand into new markets. In this whitepaper you will find three examples of forward-thinking franchise owners and entrepreneurs that are growing their businesses and positioning themselves for the future with unified communications solutions. These franchises are: McDonald's RE/MAX Fix Auto Download now to learn more!
Tags : franchise, mcdonald's, mobile app, positioning, communication solutions, 8x8
     8x8 Inc.
By: Aberdeen - youSENDit     Published Date: Sep 14, 2011
YouSendIt is a Web-based secure digital file delivery company, which lets users securely send, receive and track files on demand. It is an alternative to sending large e-mail attachments, using FTP, and sending CDs or DVDs or tape or USB flash drive via Sneakernet. The sender can enter the recipients' e-mail addresses, attach the file and send it; the recipients receive an e-mail notification with a URL that lets them download the file.
Tags : yousendit, dortch, large content, file sending, marketing, technology, data management, email security, application integration, business intelligence, customer satisfaction, customer service, web services, web service security, secure content management
     Aberdeen - youSENDit
By: Aberdeen - youSENDit     Published Date: Sep 14, 2011
This white paper discusses the drivers for migrating to Exchange 2010 and why decision makers should consider adopting cloud-based MST/AM during the planning phase of the overall migration.
Tags : yousendit, exchange, cloud-based, cloud computing, web services, sending files, clustering, web service security, web service management
     Aberdeen - youSENDit
By: Aberdeen Group     Published Date: Apr 12, 2011
This research brief looks at the role of EV SSL Server Certificates in providing end-users with a higher level of assurance of a legitimate web site, and in increasing their confidence in the security of conducting online transactions.
Tags : aberdeen, ev ssl server certificate, extended validation, key management solution, encryption, security investment, scg, ssl, certificate, ecommerce
     Aberdeen Group
By: Absolute Software     Published Date: Dec 16, 2009
In this webinar, Jack Heine, Research VP, Gartner, and David Holyoak, CIO of accounting firm Grant Thornton, discuss how to facilitate mobility while minimizing the risk of data exposure using web-based management and anti-theft capabilities.
Tags : absolute, it security, mobile management, project management, mobility, mobile security, remote management, application security, disaster recovery, policy based management, security management, security policies, smart phones, wireless communications, wireless infrastructure, wireless phones, wireless security
     Absolute Software
By: Absolute Software     Published Date: Sep 06, 2011
Watch this webcast as Support Manager for La Jolla Institute for Allergy & Immunology relates how he successfully frees up 30 IT support hours a week.
Tags : absolute, intel, laptop, saas, lock down, rapid recovery, stolen, data defense, theft deterrence, pc protection, tpm, trusted platform module, anti theft, data breach, password protection, password, encryption, security, access control, application security
     Absolute Software
By: Absolute Software     Published Date: Sep 06, 2011
Vice President and Research Fellow for Aberdeen Group, shares trends, best practices and actionable insight on management of iOS mobile devices.
Tags : absolute, intel, laptop, saas, lock down, rapid recovery, stolen, data defense, theft deterrence, pc protection, tpm, trusted platform module, anti theft, data breach, password protection, password, encryption, security, access control, application security
     Absolute Software
By: Absolute Software     Published Date: Sep 06, 2011
Forrester Research and Absolute Software discuss the importance for IT to create a "layered approach" for endpoint security and management
Tags : absolute, intel, laptop, saas, lock down, rapid recovery, stolen, data defense, theft deterrence, pc protection, tpm, trusted platform module, anti theft, data breach, password protection, password, encryption, security, access control, application security
     Absolute Software
By: Absolute Software     Published Date: Feb 14, 2012
Leonard Niebo, Director of IT for Brick Township Public Schools leads a discussion on overcoming the roadblocks of a manual auditing process, specialized computing needs, and incidents of loss and theft.
Tags : school, education, budget, diversity, managing diversity, auditing, enterprise resource planning, it spending, project management, business intelligence, itil, productivity
     Absolute Software
By: Absolute Software     Published Date: May 31, 2016
The OCR conducts HIPAA audits of covered entities and their business associates and subcontractors. If HIPAA violations are discovered during these audits, the OCR will implement significant penalties. Additionally, since OCR is posting the details of every breach affecting 500 or more individuals on a public website1 , the organizations involved have become susceptible to class-action lawsuits.
Tags : best practices, business analytics, productivity, business intelligence, business management
     Absolute Software
By: Aconex     Published Date: Jun 18, 2008
In the construction industry, as in business generally, risk management involves identifying risks, assessing them and then developing strategies to manage them. Organizations that manage risk well enjoy financial savings, greater productivity and service quality, improved success rates of new projects and better decision making. It is clear that, in today's complex business environment, risk factors are wide reaching, and are intrinsically linked to achieving organizational objectives.
Tags : risk management, collaboration, web collaboration, web-based collaboration, aconex
     Aconex
By: Acquia     Published Date: Aug 03, 2009
Not doing Social Publishing? You’re behind. Social technologies on the web have changed forever how organizations of all sizes interact with their customers to gather feedback, improve customer service, and protect and grow their brands. Effective web content management must now include social and community capabilities.
Tags : social publishing, acquia, customer service, brands, web content, social media, publishing, publish, journalism, blog, blogging, rich content, myspace, facebook, orkut, meebo, wikis, forum, tagging, twitter
     Acquia
By: Acquia     Published Date: Sep 13, 2011
Learn how Drupal - the open source social publishing platform - together with Acquia, gives you the tools you need to assemble a rich, interactive experience with your website.
Tags : acquia, technology, drupal, open source, social publishing, web infrastructure, web applications, infrastructure, .net, java, content delivery, content integration, information management, intranets
     Acquia
By: Acquia     Published Date: Sep 13, 2011
Read this paper from Acquia and learn about the underlying drivers for enterprise social software; key requirements and how Drupal meets those; how open source development outpaces proprietary alternatives; examples of communities built with Drupal and Acquia.
Tags : acquia, technology, social publishing, drupal commons, social communities, business software solution, social web, application integration, business analytics, analytical applications, software compliance
     Acquia
By: Acquia     Published Date: Sep 13, 2011
More and more, Open Source presents not only a cost alternative, but instead an innovation alternative, to proprietary enterprise software products. This paper compares the total cost of ownership of the Open Source Social Publishing Drupal solution to various proprietary Content Management systems.
Tags : acquia, tco, open source social publishing, business software, drupal, web marketing, content management systems
     Acquia
By: Acquia     Published Date: Sep 13, 2011
Considering migrating your website to open-source Drupal? This paper examines scenarios, reasons, and methods for migration. Learn about available tools and best practices to help make you successful.
Tags : acquia, drupal, open-source, evolving web trends, site assets, data quality, web service management, information management, secure content management
     Acquia
By: Acquia     Published Date: Sep 13, 2011
Learn how you can improve performance, scalability and availability, while reducing business risk and costs with the Drupal Open Source social publishing platform and Acquia Hosting services.
Tags : acquia, technology, scalability, drupal, hosting services, open source social publishing platform, analytical applications, business intelligence, database development
     Acquia
By: Acquia     Published Date: Sep 14, 2011
Today, digitally savvy companies manage a growing set of web experiences. Learn about three ways to capitalize on Drupal to gain a consistent, yet flexible and extensible platform for content delivery.
Tags : acquia, technology, drupal-powered enterprise, website, configuration, hybrid, core modules, enterprise resource planning, enterprise software, web development, web services, web service management
     Acquia
By: Acquia     Published Date: Sep 14, 2011
With Drupal, it is easy to produce engaging, content rich websites, incorporate both structured and unstructured data sources, and blend published information with user-generated content.
Tags : acquia, technology, drupal, assmebled web, content rich websites, user-generated content, data sources, enterprise software, web development, web services, application integration, business intelligence
     Acquia
By: Acquia     Published Date: Feb 26, 2015
Storytelling has long been a staple of good brand marketing. But the concept has taken on more urgency in the digital space, where brands now have the power to engage directly with their customers through web and mobile channels. The mandate for more sophisticated brand content has introduced a new set of challenges for online retailers—namely, how to integrate traditionally separate marketing and commerce operations to deliver a unified experience to shoppers.
Tags : organizational restructuring, commerce, e-commerce, increasing conversions, content-driven commerce, brand marketing, mobile channels, online shopping, acquia
     Acquia
By: Acquia     Published Date: Feb 26, 2015
Way back in 1999—a thousand years ago in Internet years—a writer and designer, named Darcy DiNucci, coined the phrase Web 2.0. This marked the beginning of the web as a social experience, eventually altering commerce so that today customers can be brand advocates who play a crucial role in building your business. You already know that your customers are talking about your brand on social media platforms, posting images from your product pages to Pinterest, and checking reviews. The brick-and-mortar and virtual commerce experiences have become so intertwined that customers sometimes make an online purchase while standing in your store. So, there's no question that all commerce today is social, and this ebook will dive deeper into that concept.
Tags : social experience, acquia, vitual commerce experience, online shopping
     Acquia
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