work order management

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By: Dell EMC EMEA     Published Date: Feb 28, 2019
Both public and private organizations acknowledge that managing the PC lifecycle becomes more complicated and expensive as the variety of PC devices and employee workstyles increase. In order to be fully productive, different groups of employees have different needs in terms of end-user device hardware, software, and configuration. While IT departments are trying to provide and support a wider range of technology to an increasingly dispersed and mobile workforce, while maintaining low end- user disruption, they are also under a lot of cost pressure. However, consolidating processes and enlisting the help of a vendor partner, such as Dell, might reduce costs and provide expert-level knowledge for better PC lifecycle management operations. Download this white paper to learn more about Dell solutions powered by Intel®.
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     Dell EMC EMEA
By: CA Technologies EMEA     Published Date: Sep 11, 2018
In a fast-changing app economy, agility and alignment are king. Without these attributes, it’s difficult to address top priorities around growth, customers and workforce. Organizations need to know that they’re developing and delivering the solutions that customers want when they want them. That means aligning the right resources to best-bet projects in order to roll out new offerings on time and within budget—and ultimately deliver value to the business. Take steps to improve resource management today. Because when your people are engaged, your projects really move. Learn more about CA PPM resource management today by downloading this white paper.
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     CA Technologies EMEA
By: Larsen & Toubro Infotech(LTI)     Published Date: Jan 24, 2019
A leading US-based broadcasting and publishing firm, with a market value of $17 Bn plus, creates, acquires and distributes entertainment content to global consumers over diverse platforms. The Company owns iconic media brands and has the viewership base amongst the US cable networks. The Broadcaster wanted to gain deeper insights into audience viewership patterns, advertisement impressions and sales data, in order to streamline the management of its advertisement deals. LTI's ADAPT (AD Sales Audience Prediction and tracking) solution optimized allocation, management, tracking and maintenance of advertisement air time to substantial increase in Marketing ROI.
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     Larsen & Toubro Infotech(LTI)
By: Esker     Published Date: Jun 29, 2016
Approximately 79% of customers seeking customer service and support wish it were easier and more convenient to obtain.* Read the new Customer Service Workbook to discover industry tips and best practices for bringing efficiency and profitability to order management while freeing up your CSRs to: • Process orders quicker with fewer errors • Carry out customer engagement strategies • Manage order volumes at current staffing levels • Increase customer loyalty
Tags : customer service, best practices, efficiency, profit, business management, business intelligence
     Esker
By: XO Communications     Published Date: Apr 13, 2015
One of the leading ways that today’s organizations are providing secure, reliable and scalable answers for their networking needs is through MPLS IP-VPN network usage. However, businesses are also looking to create Intelligent WAN that integrates security, application performance management, and cloud services in order to create more intelligent wide area networks. This paper examines how to use the attributes of MPLS-based VPNs to enable enterprises to create a truly intelligent WAN, discussing key planning, implementation and management considerations to pave the way for a more intelligent and cloud-enabled WAN.
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     XO Communications
By: VMware AirWatch     Published Date: Dec 09, 2016
The average organization owns about 2,500 apps - making a secure, seamless, scalable virtual workspace strategy easier said than architected. Businesses find themselves scrambling to deploy virtual workspace solutions that meet both mobile end-users' and IT's demands. In this white paper, you'll find five key criteria you must implement in order to effectively execute your mobile workspace plans. Get details on how to offer: A single point of access for productivity and tools Easy app navigation and management Personalization and customization And more
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     VMware AirWatch
By: Numara Software     Published Date: Jul 16, 2009
Find out how Numara Track-It! can help you build better processes, manage organizational knowledge and solve problems quickly. Keep issues from falling through the cracks and efficiently manage help desk requests as well as other processes that require request management: • Optimize help desk efficiency with easy to use systems • Empower customers with self service • Improve productivity with automated alerts, notifications and assignments • Reduce diagnostic time with knowledge management • Reduce resolution time with asset and work order history
Tags : help desk, track it, numara, customer management, best practices, customer satisfaction, self service, knowledge management, asset, work order, request management, alerts, sla, service level agreement, performance evaluation, dashboard, business process automation, business process management, call center management, customer relationship management
     Numara Software
By: Numara Software     Published Date: Jul 16, 2009
Discover how Numara® Track-It!® helps you avoid unplanned service interruptions, lost revenue and customer dissatisfaction due to unmanaged change. With change management capabilities, you will have the flexibility and management tools you need.• Implement change control • Reduce time and effort while improving productivity and compliance • Leverage your IT investment with a fully integrated change management solution • Improve customer satisfaction • Adhere to best practices in IT change management • Reduce the cost of IT services
Tags : help desk, track it, numara, customer management, best practices, customer satisfaction, self service, knowledge management, asset, work order, request management, alerts, sla, service level agreement, performance evaluation, dashboard, it service delivery, cost cutting, change management, change request
     Numara Software
By: Esker     Published Date: Dec 08, 2014
Approximately 79% of customers seeking customer service and support wish it were easier and more convenient to obtain.* Read the new Customer Service Workbook to discover industry tips and best practices for bringing efficiency and profitability to order management while freeing up your CSRs to: • Process orders quicker with fewer errors • Carry out customer engagement strategies • Manage order volumes at current staffing levels • Increase customer loyalty
Tags : customer service, csr, outbound calls, self-service, strategies, automation, electronic workflow, visibility, streamline, social media, enterprise applications, electronics
     Esker
By: Esker     Published Date: Jun 29, 2017
Efficient O2C processes play a large role in the customer experience and company success — unfortunately, they can be a challenge to attain when you have different teams working towards different goals. In this eBook, you’ll explore how O2C automation not only improves efficiency, but the entire customer experience, by uniting your five most strategic teams: 1. Order Management 2. E-Commerce 3. Logistics & Distribution 4. Account Receivable 5. Sales Start creating a positive customer experience with a proactive solution. Download your copy of the eBook now!
Tags : order-to-cash, customer experience, machine learning, order management, collections management
     Esker
By: Riverbed     Published Date: Jul 15, 2014
Organizations have gained significant benefit from virtualizing servers and storage environments, and now face the daunting task of deploying new network architectures to keep pace. Software-defined networking holds significant promise to deliver a new network architecture that is abstracted and virtualized; however, organizations would be well served to learn from previous efforts to virtualize other domains in order to avoid making the same mistakes. Riverbed and VMware joined forces to help eliminate those problems and make it easier to deploy VXLAN overlay networks in highly virtualized data centers by integrating application-aware network performance management software and vSphere 5.1
Tags : performance, management, software, networks, virtualizing servers, storage, backup and recovery, storage virtualization, server virtualization
     Riverbed
By: Riverbed     Published Date: Sep 05, 2014
Organizations have gained significant benefit from virtualizing servers and storage environments, and now face the daunting task of deploying new network architectures to keep pace. Software-defined networking holds significant promise to deliver a new network architecture that is abstracted and virtualized; however, organizations would be well served to learn from previous efforts to virtualize other domains in order to avoid making the same mistakes. Riverbed and VMware joined forces to help eliminate those problems and make it easier to deploy VXLAN overlay networks in highly virtualized data centers by integrating application-aware network performance management software and vSphere 5.1.
Tags : performance management, networking, software, virtualization, architecture, servers, enterprise applications
     Riverbed
By: Groundwork Open Source     Published Date: Aug 21, 2009
IT teams have long recognized that an enterprise-class IT management system is absolutely essential, especially given the mission-critical nature of most corporate IT networks. In order for robust IT monitoring and management functionality, they had no alternative but to use a proprietary solution. Download this white paper to learn about Open Source alternatives.
Tags : open source, network management, openview, open view, monitoring, open source network, open source networks, groundwork, groundwork open source
     Groundwork Open Source
By: Oracle     Published Date: Nov 01, 2013
The next generation of talent management practices and solutions will largely be driven by economic evolution, demographic changes, and technology advancements. These factors are dramatically influencing the way people work, the way companies are organized, and the way talent is managed. Current business and talent management processes and technology must evolve to effectively deliver business value over the next few years. This paper explores how current business and talent management processes and technology must evolve in order to effectively deliver business value in the next 5 to 10 years. The research presented in this paper is supported by interviews with thought leaders in talent management, including practitioners, academics, and technologists from around the globe.
Tags : zenithoptimedia, oracle, future of talent management, economic factors, the knowledge economy, globalization, structural unemployment, generational geographies, workplace diversity, technology factors, digitization, telecommunications, change management, business activity monitoring, business intelligence, employee performance, productivity
     Oracle
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