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By: CloudHealth by VMware     Published Date: Feb 13, 2019
While cost is often cited as the reason why people move to the cloud, it's not always that simple. Many organizations have noticed cloud bills 2-3x higher than expectations, when not managed properly. Have you achieved the savings you expected? Learn 10 ways you can reduce your spend in AWS, including: -Terminate Zombie Assets -Rightsize EC2 Instances & EBS Volumes -Upgrade instances to the latest generation -Delete Disassociated Elastic IP Addresses Check out this eBook to find out how you can better manage your costs through pro-tips from cloud experts.
Tags : cloud management, amazon web services, multicloud management, amazon ec2
     CloudHealth by VMware
By: CloudHealth by VMware     Published Date: Feb 13, 2019
Amazon EC2 Reserved Instances can appear complicated, but finding a solution that best suits your company doesn't mean becoming an expert yourself; you just need to know how to approach Reserved Instances and where they can make the biggest impact. This free guide delivers a collection of proven best practices to help you successfully manage Amazon EC2 Reserved Instances. The benefits include: -A breakdown of reservation types and offerings, including Convertible Reserved Instances -How to calculate the payback period -How to modify and exchange existing reservations to match cloud usage over time -How to maximize savings with automated RI management and optimization
Tags : cloud management, amazon web services, multicloud management, amazon ec2
     CloudHealth by VMware
By: CloudHealth by VMware     Published Date: Feb 13, 2019
Govern Your AWS Environment with Automated Policies If you manage a dynamic cloud environment, you already know that managing your assets and dealing with continuous changes is time consuming. Centralize governance across your AWS environment, and enable policies across areas like: • Asset & Configuration Management • Financial Management • Cost Optimization • Performance Management Read this eBook to learn the best practices for policies that you must put in place to reduce the time it takes to optimize and manage your infrastructure.
Tags : cloud management, amazon web services, multicloud management, amazon ec2
     CloudHealth by VMware
By: Recorded Future     Published Date: Feb 13, 2019
There has been much speculation (not to mention exaggeration) over recent years about the fabled dark web. We’ve heard how this shady underworld is the refuge of the cybercriminal elite, and even nation-state threat actors. That this is their “Wolf’s Lair,” where they gather to plot the breaching of businesses, the downfall of governments, and the hacking of celebrities. As with much mainstream reporting of technology, and cyber threats in particular, there’s a grain of truth here. This less accessible and more volatile corner of the internet as we know it does offer those with less honourable motive a secret marketplace for their wares. The confusing terminology around what the dark web is or isn’t shouldn’t be a barrier to defenders realizing the anonymous communities, and how it can be used to produce valuable threat intelligence.
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     Recorded Future
By: Recorded Future     Published Date: Feb 13, 2019
There has been much speculation (not to mention exaggeration) over recent years about the fabled dark web. We’ve heard how this shady underworld is the refuge of the cybercriminal elite, and even nation-state threat actors. That this is their “Wolf’s Lair,” where they gather to plot the breaching of businesses, the downfall of governments, and the hacking of celebrities. As with much mainstream reporting of technology, and cyber threats in particular, there’s a grain of truth here. This less accessible and more volatile corner of the internet as we know it does offer those with less honourable motive a secret marketplace for their wares. The confusing terminology around what the dark web is or isn’t shouldn’t be a barrier to defenders realizing the anonymous communities, and how it can be used to produce valuable threat intelligence.
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     Recorded Future
By: MobileIron     Published Date: Feb 12, 2019
The speed at which technologies evolve is all but a cliché, and nowhere is that speed more apparent than in the rise of mobile. The mobile tipping point—the point at which more people used mobile devices to access the web than desktop devices—came in the first quarter of 2017, when 50.03% of global web traffic was from mobile devices. Today, mobile is the de facto standard. Simply put, if you are not already building your business on the assumption that your digital visitors are using mobile, you are missing the mark.
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     MobileIron
By: Genesys     Published Date: Feb 12, 2019
Avant d’appeler votre centre de contacts, la plupart des clients actuels auront déjà ou seront en train de visiter votre site web. Et pour eux, l’agent d’assistance devra le savoir au moment de prendre l’appel et ainsi leur offrir une expérience personnalisée. En d’autres termes, l’agent devra disposer d’un historique complet de leurs interactions. Or, de nombreuses entreprises peinent à relier tous ces points de contact. De fait, elles se retrouvent incapables d’offrir une expérience homogène sur tous les canaux, possible uniquement lorsque les agents disposent d’une visibilité complète sur les parcours des clients. Posez-vous deux questions. Votre infrastructure est-elle assez flexible pour prendre en charge de nouveaux canaux d’engagement client ? Intégrez-vous facilement de nouveaux canaux (vidéo, réseaux sociaux, SMS) à cette infrastructure ? Cet eBook explique comment résoudre ces problématiques et poser les bases d’une infrastructure capable de relever les défis de demain
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     Genesys
By: Genesys     Published Date: Feb 12, 2019
Customers today expect their customer service to be as connected as they are. If you can’t deliver a seamless omnichannel customer experience or easily add digital channels such as mobile, social media and web, you risk being left behind. Some companies try to deliver omnichannel with dated technology, a tangle of point solutions, bolted together with duct tape. But you don’t have to. Read this ebook and see: Why force-fitting more channels into an aging infrastructure is not the right approach How to create a future-ready customer experience How an integrated approach improves your metrics and reduces operating costs
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     Genesys
By: Trifacta     Published Date: Feb 12, 2019
Over the past few years, the evolution of technology for storing, processing and analyzing data has been absolutely staggering. Businesses now have the ability to work with data at a scale and speed that many of us would have never thought was possible. Yet, why are so many organizations still struggling to drive meaningful ROI from their data investments? The answer starts with people. In this latest Data Science Central webinar, guest speakers Forrester Principal Analyst Michele Goetz and Trifacta Director of Product Marketing Will Davis focus on the roles and responsibilities required for today’s modern dataops teams to be successful. They touch on how new data platforms and applications have fundamentally changed the traditional makeup of data/analytics organizations and how companies need to update the structure of their teams to keep up with the accelerate pace of modern business. Watch this recorded webcast to learn: What are the foundational roles within a modern dataops team a
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     Trifacta
By: Trifacta     Published Date: Feb 12, 2019
In recent years, a new term in data has cropped up more frequently: DataOps. As an adaptation of the software development methodology DevOps, DataOps refers to the tools, methodology and organizational structures that businesses must adopt to improve the velocity, quality and reliability of analytics. Widely recognized as the biggest bottleneck in the analytics process, data preparation is a critical element of building a successful DataOps practice by providing speed, agility and trust in data. Join guest speaker, Forrester Senior Analyst Cinny Little, for this latest webinar focusing on how to successfully select and deploy a data preparation solution for DataOps. The presentation will include insights on data preparation found in the Forrester Wave™: Data Preparation Solutions, Q4 2018. In this recorded webinar you will learn: • Where does data preparation fit within DataOps • What are the key technical & business differentiators of data preparation solutions • How to align the righ
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     Trifacta
By: Trifacta     Published Date: Feb 12, 2019
Over the past few years, the evolution of technology for storing, processing and analyzing data has been absolutely staggering. Businesses now have the ability to work with data at a scale and speed that many of us would have never thought was possible. Yet, why are so many organizations still struggling to drive meaningful ROI from their data investments? The answer starts with people. In this webinar, guest speakers Forrester Principal Analyst Michele Goetz and Trifacta Director of Product Marketing Will Davis focus on the roles and responsibilities required for today’s modern dataops teams to be successful. They touch on how new data platforms and applications have fundamentally changed the traditional makeup of data/analytics organizations and how companies need to update the structure of their teams to keep up with the accelerate pace of modern business. Watch this recorded webcast to learn: What are the foundational roles within a modern dataops team and how to align skill set
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     Trifacta
By: Marketo     Published Date: Feb 11, 2019
Lead generation has become an important strategy for modern marketers, as they strive to create demand and get their messages heard by increasingly sophisticated, multi-channel buyers. In today’s complex world, marketers should use lead generation to build brand awareness, nurture prospects and customers, qualify leads, and ultimately generate measurable revenue. In this comprehensive, 160 page guide, we cover topics ranging from content marketing and website SEO to telesales and content syndication — all through the lens of lead generation. Packed full of checklists, charts, and thought leadership from the leading experts in marketing today, TheDefinitive Guide to Lead Generation will teach you how to collect information from prospects across every channel, and deliver the highest quality leads to your sales team. ResizedImage389253 dog with laptop lead generation You’ll learn how to: Define a lead and understand his or her buying journey Build a robust lead generation strategy t
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     Marketo
By: Oracle     Published Date: Feb 11, 2019
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     Oracle
By: Oracle     Published Date: Feb 11, 2019
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     Oracle
By: Oracle     Published Date: Feb 11, 2019
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     Oracle
By: Oracle     Published Date: Feb 11, 2019
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     Oracle
By: Oracle     Published Date: Feb 11, 2019
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     Oracle
By: Oracle     Published Date: Feb 11, 2019
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     Oracle
By: Oracle     Published Date: Feb 11, 2019
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     Oracle
By: Genesys     Published Date: Feb 08, 2019
Los contact centers modernos pueden dar soporte a varios canales digitales —correo electrónico, chat, conavegación, redes sociales, video— a través de múltiples puntos de contacto digital (web o dispositivos móviles). Lo que no pueden hacer es vincular las interacciones en un journey paso a paso para brindar una experiencia personal y contextual a cada cliente. Descargue el eBook Descubra cómo: Diseñar una estrategia de engagement digital exitosa Ofrecer a los agentes una visión 360 de las interacciones del cliente en todos los canales de voz y digitales Entregar experiencias omnicanal personalizadas, contextualizadas y de poco esfuerzo
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     Genesys
By: Genesys     Published Date: Feb 08, 2019
Customers today expect their customer service to be as connected as they are. If you can’t deliver a seamless omnichannel customer experience or easily add digital channels such as mobile, social media and web, you risk being left behind. Some companies try to deliver omnichannel with dated technology, a tangle of point solutions, bolted together with duct tape. But you don’t have to. Read this ebook and see: Why force-fitting more channels into an aging infrastructure is not the right approach How to create a future-ready customer experience How an integrated approach improves your metrics and reduces operating costs
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     Genesys
By: Staples     Published Date: Feb 07, 2019
As a Staples Business Advantage® customer, exclusive content is just one of the perks you can access any time. In this webinar, security expert, Ron Chestang of HP, and Michael Mayberry of Staples Business Advantage, discuss the rise of IoT, how to mitigate risk and the hidden costs of securing your network.
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     Staples
By: Moxie     Published Date: Feb 06, 2019
Customers expect you to make it easy to move through their site. According to Gartner, more than 82% of online shoppers prefer a more comprehensive web experience suite, as opposed to a stand-alone single-channel or point-based product. The content of this ebook focuses on the tangible results of effective customer engagement, along with 3 key components companies need to make it happen.
Tags : customer engagement, digital engagement, ecommerce, customer experience, customer service, customer support
     Moxie
By: Cisco Umbrella EMEA     Published Date: Feb 06, 2019
The average company uses more than 50 security vendors. Firewalls, Web proxies, SIEM, Appliances & Third-party intelligence. The list goes on — and sometimes you still find your stack coming up short when it comes to securing users anywhere they access the internet. Strengthening your security stack doesn’t mean a massive overhaul or a loss of customization and control. Check out these 6 ways to amplify and extend your stack with cloud security from Cisco Umbrella.
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     Cisco Umbrella EMEA
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