omnicannel

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By: Genesys     Published Date: Jun 07, 2017
Although today’s customers interact with your brand through a variety of channels, they want one thing from you: a consistent experience. Savvy customers expect that you will meet them where they are, when they need you, and with the highest quality, informed service.
Tags : genesys, omnicannel, contact center, customer experience, customer experience management, cross-channel customer service
     Genesys
By: Genesys     Published Date: Jun 06, 2017
Although today’s customers interact with your brand through a variety of channels, they want one thing from you: a consistent experience. Savvy customers expect that you will meet them where they are, when they need you, and with the highest quality, informed service.
Tags : genesys, omnicannel, contact center, customer experience, customer experience management, cross-channel customer service
     Genesys
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