it service management

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By: Intel     Published Date: Jul 17, 2019
Managing a large, diverse, and geographically dispersed fleet of client systems can be complex and time-consuming. With the increasing prevalence of smart, connected devices that are beginning to appear within the enterprise across industries, technology service organizations will face an explosive demand for a consistent approach to device management and security. Using Intel AMT, service organizations can take simple and effective steps to enable more manageable client systems. They can streamline operations and create a consistent approach to managing a broad spectrum of devices. Powerful platform capabilities can help service organizations meet user needs, minimize downtime, and safeguard the enterprise. Service organizations can draw upon available solution reference architectures, implementation guides, and readily available tools from Intel and others to successfully activate Intel AMT and begin to realize its major benefits.
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     Intel
By: Larsen & Toubro Infotech(LTI)     Published Date: Sep 17, 2019
US based automobile had multiple ServiceNow instances across multiple companies along with non-standardization of tools and processes. LTI helped in implementing end to end ServiceNow modules including ITSM, ITOM: Orchestration + Event Management thereby achieving high scalability in integrated processes across globe.
Tags : application management, artificial intelligence, b2b technology, cloud applications, cloud architect
     Larsen & Toubro Infotech(LTI)
By: TIBCO Software     Published Date: Feb 14, 2019
Digital business initiatives have expanded in scope and complexity as companies have increased the rate of digital innovation to capture new market opportunities. As applications built using fine-grained microservices and functions become pervasive, many companies are seeing the need to go beyond traditional API management to execute new architectural patterns and use cases. APIs are evolving both in the way they are structured and in how they are used, to not only securely expose data to partners, but to create ecosystems of internal and/or third-party developers. In this datasheet, learn how you can use TIBCO Cloud™ Mashery® to: Create an internal and external developer ecosystem Secure your data and scale distribution Optimize and manage microservices Expand your partner network Run analytics on your API performance
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     TIBCO Software
By: Red Hat     Published Date: Jun 26, 2019
An introduction to the Forrester analyst report: How to Capture the Benefits of Microservice Design There has always been a relationship between an application and the platform and services which run it. For a long time, that relationship was very tight and encompassed a lot of areas related to the application design, from the language the application could be written in to administrative behaviors like monitoring and logging, even things like transaction management, frontend UI development, or integration methods. In a sense, the application platform was just another design consideration for the application. A few years ago, as significant changes in platform technology like cloud, containers, and virtual machines started rolling out, the primary emphasis for CTOs and application architects was on how to move to those platforms. The platform choice was a major part of the application. The focus was — one way or another — getting into “the cloud.” There’s been a shift in customers’ pri
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     Red Hat
By: Red Hat     Published Date: Jun 26, 2019
Everything changes. We are in a period of significant shifts in companies—even entire industries—demonstrated in rankings, like the Fortune Global 500. For the last century, these periods of volatility have been driven by a combination of technological change and capital expansion.1 There is obvious competition between direct, traditional market segments, but digital disruption also opens up the ability to compete and gain revenue in new areas. For example, a movie streaming service like Netflix also launches a community around the software it created to run its services, or an online retailer like Amazon also innovates with public cloud management. Innovation requires more than a slick customer user interface (UI). There has to be a foundation of technology, processes, and culture that allow an organization to be flexible, to build on its existing knowledge, and to incorporate new ideas. At a strategic level, today’s software is expected to deliver on a multitude of new and different
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     Red Hat
By: Juniper Networks     Published Date: Jul 29, 2019
Get the Secrets to Designing a Resilient, Secure Campus Network. Download our 2019 buyer's guide to learn more. It’s challenging to design, deploy, and manage a campus network. Adding to this, aging equipment can slow your network down and hinder your ability to advance IT innovations that help keep your business competitive. What's more, the proliferation of devices and IoT sensors can expose your network to cyberattacks and other security threats. Our 2019 Buyer’s Guide can help you modernize your campus network, reducing OpEx while delivering a richer, more reliable user experience. Learn about the key trends and challenges that shape your campus network design and the essential considerations that should influence your selection process.
Tags : multiprotocol label switching (mpls), switching, ethernet network services, data center design, data center management
     Juniper Networks
By: U.S. Cellular     Published Date: Aug 12, 2019
Are you ready to implement field service solutions, but don’t know where to begin? Getting started is actually very easy. All you need to do is choose the solutions that work best for your business. In this easy-to-read white paper, you’ll learn about three simple ways you can build the best possible field service solution for your business. Whether you’re planning to dive in headfirst, or dip your toes in the water, you can find optimal solutions for your current and future needs. Check out the white paper and discover how you can use field service management solutions to your advantage!
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     U.S. Cellular
By: SAP Concur     Published Date: Aug 07, 2019
"Spend Management is the planning, process, and system of managing business dollars to positively affect the production of products and services. Spend management usualy includes processes relating to procurement, supply chain management, and outsourcing. Optimal spend management relies on the ability to understand and control company spend through automation tools and analytics. Steps to Strategic Spend Management All CFOs are concerned with how their company is spending its money. However, this is of particular concern for CFOs of small to mid-size businesses who need to manage their cash flow effectively to survive. To survive and maintain a competitive advantage, companies need to be strategic in their spend management and identify ways to invest wisely to meet current demands and fuel growth for the future. Expense and invoice management can no longer be viewed as simply a cost center. Download this white paper to explore five initiatives that can help guide your company towa
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     SAP Concur
By: ASG Software Solutions     Published Date: Aug 20, 2008
A forward-looking CMDB does more than keep an organization's IT operations running. It draws clear connections between IT components and business services, which is the core of Business Service Management (BSM). But even more critical than the CMDB's ability to support business as it is now, is the question of how well it will drive business innovation in the future.
Tags : asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, business activity monitoring, business process management, system management software, application integration, business intelligence, configuration management, web service management, content management system
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Apr 30, 2008
In order to provide high quality, cost effective business services in complex, distributed environments, improved IT management strategies are required. Business Service Management (BSM) is a strategic approach to managing IT services in support of improved business performance.
Tags : asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization, application performance management, best practices, business activity monitoring, business integration, business intelligence, business management
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Nov 03, 2008
The Information Technology Infrastructure Library (ITIL) provides guidance for the management of IT, and has quickly become the worldwide standard for IT Service Management (ITSM).
Tags : asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization, application integration, application performance management, business activity monitoring, business process automation, business process management, analytical applications
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Aug 08, 2008
Business runs on content and that content must be managed holistically, across the entire business. However, managing content is, in itself, not enough to drive business. Enterprises must incorporate ECM with other IT management systems to provide complete Business Service Management (BSM).
Tags : asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm, workflow, itil, cmdmdb, service optimization, business activity monitoring, business analytics, business intelligence, business management, business process management, enterprise resource planning, enterprise software, application integration
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Jul 27, 2009
To meet the challenges of intense competition and increasing customer demands, companies must tightly align their IT service management with business issues and priorities. This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
Tags : asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm, application integration
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Jun 09, 2009
Improved business productivity often requires more efficient IT and more efficient IT cannot be achieved without a better understanding of the way business services are run and delivered. Configuration Management Databases (CMDBs) have emerged as a central component for Information Technology Infrastructure Library (ITIL) and business service management (BSM).
Tags : asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm, application integration
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Feb 18, 2010
Configuration Management is at the heart of the IT Infrastructure Library (ITIL®) and forms the foundation for Business Service Management (BSM). In fact, it is safe to say that neither the ITIL IT Service Management (ITSM) processes nor the BSM functions that leverage ITSM can be efficiently carried out without accurate configuration and dependency information.
Tags : asg, cmdb, bsm, itil, bsm, metacmdb, asg ddm, cab, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Mar 10, 2010
Configuration Management is at the heart of the IT Infrastructure Library (ITIL) and forms the foundation for Business Service Management (BSM). In fact, it is safe to say that neither the ITIL IT Service Management (ITSM) processes nor the BSM functions that leverage ITSM can be efficiently carried out without accurate configuration and dependency information.
Tags : asg, cmdb, bsm, itil, ema, configuration management, itsm, bsm, itil, asg, ddm, cms, bsm, bsp, metacmdb, configuration management, metadata, metacmdb, lob, sdm
     ASG Software Solutions
By: ASG Software Solutions     Published Date: May 05, 2010
Read this topical and informative white paper from EMA Research and see how you can attain peace of mind that your end user's application performance will exceed expectations.
Tags : asg, end user, service assurance, ema, it infrastructure, service management, application integration, business integration, business intelligence, web service management, project management
     ASG Software Solutions
By: U.S. Cellular     Published Date: Jun 20, 2019
Take a look at the top five reasons business and operations professionals are implementing fleet management systems — and seeing results. This easy-to-read ebook shows you how fleet management works and which features can lead to increased profits, better customer service and other important benefits. Learn more about features you may not have known about, as well as the surprising numbers around what you stand to gain. You’ll see what more and more of your peers are discovering — that a fleet management solution may be the key to making your job easier, by helping you solve common fleet-related problems.
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     U.S. Cellular
By: Entrust Datacard     Published Date: Aug 10, 2016
Consolidate SSL providers and processes, without interruption, using Entrust SSL management and monitoring services This whitepaper provides a blueprint for migrating to Entrust SSL certificates and related services. It’s based on experiences that help many customers, in a wide variety of environments, bring their SSL certificate management under centralized administration.
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     Entrust Datacard
By: Cherwell Software     Published Date: Feb 24, 2017
Are you ready to transform your service desk and unleash the power of effective and affordable IT service management? Schedule your demo of Cherwell Service Management® today.
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     Cherwell Software
By: Dell PC Lifecycle     Published Date: Feb 13, 2018
Traditional PC lifecycle management is an inefficient and expensive process that will cost your business both time and money. Dell EMC’s PC as a Service (PCaaS) will transform your company’s approach to IT infrastructure. The cost of PC lifecycle management can be reduced by up to 25% by using PCaaS. Learn more about Dell solutions powered by Intel®. Intel Inside®. Powerful Productivity Outside.
Tags : productivity, migration, security, support, hardware, software, devices, dell
     Dell PC Lifecycle
By: Dell PC Lifecycle     Published Date: Feb 13, 2018
Traditional PC lifecycle management is an inefficient and expensive process that will cost your business both time and money. Dell EMC’s PC as a Service (PCaaS) will transform your company’s approach to IT infrastructure. The cost of PC lifecycle management can be reduced by up to 25% by using PCaaS. Learn more about Dell solutions powered by Intel®.
Tags : productivity, migration, security, support, hardware, software, devices, dell
     Dell PC Lifecycle
By: HPE Intel     Published Date: Mar 15, 2016
To free up staff resources to focus on strategic business initiatives, many IT leaders are considering engaging a partner to handle ongoing data center maintenance and optimization. But, too often, data center management services fall short of expectations. Standard care services may be limited in scope, and may not support the range of legacy hardware already in the data center. Conversely, complex managed or outsourced services may involve a costly, fully-customized engagement, in which costs are unpredictable, and control is wrested away from the enterprise. Finally—and perhaps most importantly—many data center management service providers seem to lack the innovative spark that will ensure continuous improvement to data center operations.
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     HPE Intel
By: HPE Intel     Published Date: Mar 15, 2016
Accelerate your journey to an all-flash data center with Hewlett Packard Enterprise Storage Consulting solutions. Slash costs and double performance with HPE 3PAR StoreServ All-flash arrays. Now you no longer need to choose which apps to take to flash; take them all and you won’t regret it. We deliver maximum performance, highest availability, Tier-1 data services, ease of management, and robust data protection at the lowest total cost of ownership (TCO) on the market when you engage with HPE Storage Consulting to provide an end-to-end all-flash solution.
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     HPE Intel
By: Coupa     Published Date: Dec 14, 2018
Financial services firms are turning to Business Spend Management (BSM) as a Strategic Solution Beset by competitors and burdened by ever-shifting regulatory requirements, financial services firms are turning to cloud-based technology to gain better control over—and visibility into—spending. In the process, they are becoming fiercer competitors. Download this ebook for insights into how you can improve your organization's financial health and how: A cloud complete-BSM solution can track and measure all purchasing activities, identifying patterns that provide opportunities for negotiating discounts, and better managing risk To increase savings across source-to-contract, procure-to-pay, travel & expense management, as well as risk and supplier management Modern technology enables the finance function to take cost-management to a deeper level—without investing in IT infrastructure
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     Coupa
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