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By: Sage     Published Date: Dec 04, 2017
The more you know about your people, the more you can enable them to do their best work. And in turn, the greater the chance of business success. Yet, a rapidly changing world of work makes it difficult for companies to achieve this. There is a growing global skills crisis, and it’s getting worse. A shortage of skilled people makes it tough to find and attract the people you need — and it’s even tougher to get them through the door once you find them. To win the war for talent, you need to understand and engage with your candidates better than ever before.
Tags : data, reporting, analytics, insights, science, sage, solutions
     Sage
By: Microsoft     Published Date: Mar 22, 2018
Die Nachfrage nach Software und verwandten Services ist heute größer als je zuvor. Dieser Trend wird weiterhin anhalten und sich exponentiell steigern da alle Arten von Anwendungen in steigendem Maße Teil unseres Alltags werden. Sie als Entwickler müssen „zaubern“ können und haben die alles andere als einfache Aufgabe, diese digitale Revolution den Benutzern zu vermitteln. Neben den einzigartigen greifbaren Funktionen Ihrer Software gibt es viele Elemente im Hintergrund, um die Sie sich kümmern müssen: Ihre Anwendungen müssen hochgradig verfügbar sein, global funktionieren, nahtlos mit einer Reihe von Geräten zusammenarbeiten, sicher sein und zu angemessenen Kosten in großem Maßstab ausgeführt werden können. Diese Herausforderungen stellen sich bei einem Großteil der Software und in den meisten Branchen. Die Lösungen sind jedoch unbeständig, müssen stets neu erfunden werden, und sowohl Entwicklung als auch Wartung können schwierig und kostspielig sein.
Tags : developer, cloud, azure
     Microsoft
By: Microsoft     Published Date: Mar 23, 2018
Expectations for Customer Service continue to rise around the globe. Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
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     Microsoft
By: Savvis UK Limited     Published Date: May 14, 2013
Savvis has been hosting eCommerce platforms for nearly two decades. Internet retailers including easyJet and Hallmark Digital trust us to power their online success. Savvis offers a comprehensive portfolio of infrastructure, network and application management across the eCommerce ecosystem. No matter what you sell or where you are along the eCommerce journey, we can support your commercial goals with the speed of implementation, accessibility, security and affordability of a retail-ready cloud environment, with our Virtual Private Data Centre. Combined with our global data centre footprint and network options ranging from Tier1 public IP access to private, low-latency connectivity, the VPDC offers a resilient, made-to-measure solution for any eCommerce application.
Tags : virtual, private, data centre, it foundation, ecommerce, platforms, internet retailers, online, virtual private data centre, security, affordability
     Savvis UK Limited
By: TeamQuest     Published Date: May 08, 2014
New Global Survey reveals that there is room for improvement in the overall IT efficiency of the worlds corporations.
Tags : teamquest, it survey, capacity managemen
     TeamQuest
By: Ogilvy - IBM UK     Published Date: Aug 08, 2011
Browse this summary for additional information about performance capabilities of an IBM Storwize V7000 storage system and IBM x3850 X5 servers.
Tags : ibm uk, ibm, storwize v7000, storage, management, consolidation, virtualization, tiering, migration, backup, replication, non-disruptive, ssd, solid state, metro mirror, global mirror, raid, if award winner storwize v7000, ibm smarter planet, smarter technology
     Ogilvy - IBM UK
By: Ogilvy - IBM UK     Published Date: Aug 08, 2011
This ESG Lab report presents the results of a mixed workload performance benchmark test designed to assess the real world performance capabilities of an IBM Storwize V7000 storage system and IBM x3850 X5 servers in a VMware-enabled virtual server environment.
Tags : esg, virtualization, ibm, storwize v7000, storage, management, consolidation, virtualization, tiering, migration, backup, replication, non-disruptive, ssd, solid state, metro mirror, global mirror, raid, if award winner storwize v7000, ibm smarter planet
     Ogilvy - IBM UK
By: Microsoft     Published Date: Oct 12, 2017
Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
Tags : customer service, customer loyalty, digital trends, multiple channels, microsoft
     Microsoft
By: Workday DACH     Published Date: Mar 08, 2018
Ashley Goldsmith ist Chief People Officer bei Workday. Ihr obliegt die Verantwortung über das Personalwesen, die interne Kommunikation, das Global Impact-Programm, die Arbeitsplatzausstattung und die Workday Foundation. Bevor sie zu Workday kam, war Ashley Chief Human Resource Officer und Executive Vice President bei Polycom. Vor ihrer Zeit bei Polycom war sie Senior Vice President für Personalwesen, Unternehmenskommunikation sowie Environmental Health und Sicherheit der Sparte Tissue Diagnostics bei F. Hoffmann-La Roche. Außerdem war Ashley Chief Human Resource Officer bei Ventana Medical Systems und Vice President für Personalwesen bei The Home Depot.
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     Workday DACH
By: Workday DACH     Published Date: Mar 16, 2018
Keine Angst vor Veränderungen! Bereiten Sie Ihr Unternehmen mit transparenten Daten und effektiven Strategien auf die Anforderungen von morgen vor. Die von Workday in Auftrag gegebene Studie „Harvard Business Review Analytic Services“ zeigt, wie Unternehmen in Change-Initiativen und Wachstumspläne investieren, um angesichts neuer Technologien im globalen Wettbewerb auf Erfolgskurs zu bleiben. Lesen Sie die Studie und erfahren Sie: Welche Änderungsbereiche höchste Priorität haben Welche Änderungstreiber am wichtigsten sind Wie eine cloudbasierte Lösung Unternehmen dabei unterstützt, Ziele zu erreichen.
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     Workday DACH
By: Dell PC Lifecycle     Published Date: Feb 13, 2018
IT market intelligence agency, IDC, conducted a global study of 3500+ IT leaders around the world and found that companies at all levels are considering PC Lifecycle as a Service models to reduce costs, shorten refresh cycles and procure better equipment for their employees. Dell PC as a Service (PCaaS) combines hardware, software, lifecycle services and financing into one all-encompassing solution – providing a single, predictable price per seat per month provided by Dell Financial Services.
Tags : market, idc, lifecycle, service, dell intel
     Dell PC Lifecycle
By: Dell PC Lifecycle     Published Date: Feb 13, 2018
IDC, la agencia de inteligencia de mercados de TI, realizó un estudio global entre más de 3500 líderes de TI de todo el mundo y descubrió que empresas de todos los niveles están planteándose modelos de PC Lifecycle as a Service para reducir costes, acortar los ciclos de renovación y adquirir mejores equipos para sus empleados. Dell PC as a Service (PCaaS) combina hardware, software, servicios durante el ciclo de vida y financiación en una única solución todo en uno, a un único precio predecible por puesto al mes, proporcionada por Dell Financial Services. Obtenga más información sobre las soluciones Dell con tecnología Intel®
Tags : estudio, idc, service, experimentado, adopcion, dell
     Dell PC Lifecycle
By: Dell PC Lifecycle     Published Date: Feb 13, 2018
IDC, agenzia di intelligence del mercato IT, ha condotto uno studio globale su oltre 3.500 leader IT in tutto il mondo e ha riscontrato che le aziende di tutti i livelli stanno considerando i modelli PC as a Service per ridurre i costi, accorciare i cicli di aggiornamento e offrire apparecchiature migliori per i propri dipendenti. Dell PC as a Service (PCaaS) unisce hardware, software, servizi e finanziamento per l’intero ciclo di vita in un'unica soluzione onnicomprensiva, a cui affanca un prezzo mensile per postazione unico e prevedibile offerto da Dell Financial Services. Scopri di più sulle soluzioni Dell in collaborazione con Intel®.
Tags : idc, service, guadagna, adozione, dell, intel
     Dell PC Lifecycle
By: Dell PC Lifecycle     Published Date: Feb 13, 2018
IT market intelligence agency, IDC, conducted a global study of 3500+ IT leaders around the world and found that companies at all levels are considering PC Lifecycle as a Service models to reduce costs, shorten refresh cycles and procure better equipment for their employees. Dell PC as a Service (PCaaS) combines hardware, software, lifecycle services and financing into one all-encompassing solution – providing a single, predictable price per seat per month provided by Dell Financial Services. Learn more about Dell solutions powered by Intel®. Dell PC as a Service (PCaaS) vereint Hardware, Software, Lebenszyklusservices und Finanzierung in einer umfassenden Lösung, die einen einzelnen, vorhersehbaren Preis pro Arbeitsplatz pro Monat bietet und von Dell Financial Services bereitgestellt wird.
Tags : idc, studie, dell, intel
     Dell PC Lifecycle
By: Dell PC Lifecycle     Published Date: May 18, 2018
Enterprise PC Buying Patterns Are Changing As Buyers Look To Improve Both Security And The Employee Experience At Once As employee mobility increases globally and enterprise investments shift to tablets and laptops, organizations are assessing their ongoing investment in traditional PCs. One thing that remains clear is that enterprise PC buyers still value the security and performance offered by fixed computing solutions. They also say that new form factors like the micro PC help them deliver a better experience to employees, which they value at least as much as security.
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     Dell PC Lifecycle
By: Dell PC Lifecycle     Published Date: May 22, 2018
Los patrones de compra de computadoras personales para empresas están cambiando, pues los compradores buscan mejorar la seguridad y la experiencia de los empleados al mismo tiempo Con el aumento global en la movilidad de los empleados y la tendencia de las empresas a dirigir sus inversiones hacia las tabletas y las computadoras portátiles, las organizaciones están evaluando su inversión constante en las computadoras tradicionales. Queda claro que los compradores de computadoras personales para empresas siguen valorando la seguridad y el rendimiento que ofrecen las soluciones fijas de cómputo. También dicen que los nuevos sistemas Form Factor, como la microcomputadora personal, les permiten ofrecer una mejor experiencia para los empleados, lo que para ellos es casi tan importante como la seguridad.
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     Dell PC Lifecycle
By: Dell EMC & Intel     Published Date: Apr 13, 2018
Today’s businesses are rapidly transforming to prepare for the changes taking place in the global economy. Companies of all sizes can benefit from tools that automate the deployment and ongoing maintenance of server environments. Put another way, in today’s digital economy, where users need access to intelligible data faster, IT organizations must employ tools that automate the delivery of IT as a Service (ITaaS). Dell EMC’s Intelligent Automation powered by Intel® Xeon® Platinum processor simplifies the management and maintenance of its PowerEdge server hardware. Designed to drive down the cost and resources associated with server lifecycle management, Intelligent Automation relies on integrated Dell Remote Access Controller(iDRAC) and OpenManage server management software to deliver reliable and efficient automation to PowerEdge Servers. Intel Inside®. New Possibilities Outside.
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     Dell EMC & Intel
By: Dell EMC & Intel     Published Date: Apr 13, 2018
Today’s businesses are rapidly transforming to prepare for the changes taking place in the global economy. Companies of all sizes can benefit from tools that automate the deployment and ongoing maintenance of server environments. Put another way, in today’s digital economy, where users need access to intelligible data faster, IT organizations must employ tools that automate the delivery of IT as a Service (ITaaS). Dell EMC’s Intelligent Automation powered by Intel® Xeon® Platinum processor simplifies the management and maintenance of its PowerEdge server hardware. Designed to drive down the cost and resources associated with server lifecycle management, Intelligent Automation relies on integrated Dell Remote Access Controller(iDRAC) and OpenManage server management software to deliver reliable and efficient automation to PowerEdge Servers. Intel Inside®. New Possibilities Outside.
Tags : 
     Dell EMC & Intel
By: Senn Delaney     Published Date: Mar 10, 2009
Senn Delaney President and CEO Jim Hart shares surprising results of a Thriving Global Leadership Study of thousands of leaders across 60 industries and 50 countries. The survey discovered a dramatic difference between those who are facing these times of crisis with what is defined as a high-thriving state of mind and those with a lower-thriving state of mind.
Tags : senn delaney, state of mind, high thriving, measurement, customer focused, brand management, customer-centric, employee management, employee engagement, application integration, best practices, business activity monitoring, business analytics, business integration, business intelligence, business management, business metrics, business process management, call center management, call center software
     Senn Delaney
By: Senn Delaney     Published Date: Aug 21, 2008
Through a collaborative, groundbreaking study with three prominent U.S. business schools, Senn Delaney has discovered that people who operate from a unique set of three core principles consistently perform at the top 10 percent of performance ratings. The joint study and subsequent research and surveys led to creation of our new, evidence-based, practical performance model that can be taught, practiced, reinforced, applied and measured.
Tags : senn delaney, global information, customer focused, brand management, customer-centric, employee management, employee engagement, application integration, application performance management, best practices, business integration, business intelligence, business management, call center software, change management, customer interaction service, customer relationship management, customer satisfaction, customer service, workforce management
     Senn Delaney
By: Senn Delaney     Published Date: Aug 21, 2008
Mergers and acquisitions are a fact of life in today's highly competitive global business environment. Unfortunately, up to one third of mergers fail within five years, and as many as 80 percent never live up to their full potential. A great deal of evidence indicates that the ultimate success of mergers and the amount of time it takes to get them on track is determined by how well the cultural aspects of the transition are managed.
Tags : senn delaney, mergers, acquisitions, sbc, at&t, customer focused, brand management, customer-centric, employee management, employee engagement, best practices, business activity monitoring, business analytics, business integration, business intelligence, business management, call center management, change management, customer interaction service, customer relationship management
     Senn Delaney
By: Senn Delaney     Published Date: Aug 21, 2009
Interview with Ohio State University President Dr. Gordon Gee The Ohio State University President Dr. Gordon Gee discusses his passion and progress on creating a "One University", high-performance culture to take the largest university in the U.S. from excellence to eminence. On the global stage, it is part of his vision to build a new model for the university of the 21st century: more agile, more responsive, less insular and less bureaucratic.
Tags : senn delaney, customer focused, brand management, customer-centric, employee management, employee engagement, application performance management, best practices, business integration, business intelligence, business management, business metrics, call center management, customer relationship management, customer satisfaction, project management, workforce management, collaboration, collaborative commerce, customer experience management
     Senn Delaney
By: VMware     Published Date: Aug 18, 2011
This executive level paper highlights trends and findings from CIO's 2011 Global Cloud Computing Adoption survey as it relates to Security and Compliance in the virtualized datacenter.
Tags : vmware, cloud security, trends, virtualized datacenter, compliance, cloud environments, cso, strategies, secure cloud initiative, virtualization, governance, cloud computing, vulnerability management
     VMware
By: VMware     Published Date: Aug 23, 2011
This paper analyzes the benefits and drawbacks of outsourcing cloud services, examines the business benefits and risks, and provides the steps one should take for a successful implementation.
Tags : vmware, market pulse report, global cloud adoption trends, cloud computing, transformation, enterprise hybrid cloud, business agility, cios, business value, business application, virtualization, data center, infrastructure, quality of service, service management, data center design and management
     VMware
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