gartner magic quadrant

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By: CA Technologies_Business_Automation     Published Date: Jun 29, 2018
Gartner’s Continuous Delivery Automation Magic Quadrant (MQ) analyzes the current market solutions and their effectiveness in responding to the demands of the modern business. The MQ is created on a tool’s ‘ability to execute’ and its ‘completeness of vision.’ When assessing CA Continuous Delivery Automation, Gartner highlights its ability to ‘provide scalability, resilience, security and enterprise management connectivity.’ The analysis also goes much deeper to cover the strengths, weaknesses and various nuances of all the automation products on the market.
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     CA Technologies_Business_Automation
By: Genesys     Published Date: Jun 13, 2018
Compare leading contact center infrastructure vendors. In Gartner’s 2018 Magic Quadrant for Contact Center Infrastructure, Worldwide, Genesys has once again maintained a leadership position. Placed furthest among all vendors in completeness of vision for 10 years and counting, our position continues to validate our mission to power the world’s best customer engagement solutions for organizations of all sizes—both in the cloud and on-premises. And according to Gartner peer insights, customers agree. “Great implementation that was on-time and on-budget!” 1 — CTO in the finance industry “Solid platform with a lot of features at a reasonable cost.” 1 — IT Manager of Software Engineering in the Services Industry Get the report now to learn: • How contact center vendors compare and which quadrant they are aligned to • Analyst views on the strengths and cautions of all participating vendors • How to evaluate key criteria to guide your decision-making process
Tags : leadership, customer engagement, decision making
     Genesys
By: Sitecore     Published Date: Aug 05, 2009
Organizations see Web content management as a pivotal solution component in driving new business value. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products.
Tags : gartner, magic quadrant, web content management, wcm, marketscope
     Sitecore
By: SAP Hybris     Published Date: Oct 26, 2017
Gartner’s Magic Quadrant for Digital Commerce, which 21 digital commerce platforms naming SAP Hybris Commerce Cloud as a leader for both B2C and B2B Businesses
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     SAP Hybris
By: Hewlett Packard Enterprise     Published Date: Apr 20, 2018
Gartner Magic Quadrant for Solid-State Arrays. Competitive comparison of solid state array vendors, based on: vision and execution.
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     Hewlett Packard Enterprise
By: Zendesk     Published Date: Jun 29, 2018
In the global market for customer service software, Zendesk is once again recognized as a leader in the 2018 Gartner Magic Quadrant for the CRM Customer Engagement Center. Every year, Gartner conducts a thorough analysis of service providers in the customer service and support application space. We believe the Gartner Magic Quadrant for the CRM Customer Engagement Center report provides valuable information for business leaders who seek technology solutions for interacting and engaging with their customers. Zendesk can again be found in the 2018 report’s Leader quadrant, which we consider a reflection of the success of our 125,000 customers, including enterprise clients like Airbnb, Tesco, and the University of Tennessee. The past year alone has included a number of significant milestones for us, including the release of AI-enhanced features for self-service and surpassing $500 million run rate in revenue. As our customer base continues to grow, we strive to be a dynamic vendor for bus
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     Zendesk
By: Genesys     Published Date: Jun 06, 2017
Interactive Intelligence, a Genesys company, Named a Leader 2 years in a Row
Tags : gartner report, magic quadrant, genesys, contact centers, contact center as a service, cloud contact center solutions, cloud soulutions
     Genesys
By: Pega     Published Date: May 25, 2016
Organizations are constantly turning to IT solutions to streamline their operations and processes and gain efficiencies. Business Process Management solutions is one area gaining traction inside enterprises as they look to making their workflow more effective and more capable to an ever changing business environment. According to Gartner, BPM-platform-based case management frameworks are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Gartner evaluated 11 providers in this growing market segment including Pegasystems. Download this Gartner Magic Quadrant analysis for BPM platform-based case management frameworks and gain a better understanding of the solutions offered by each BPM vendor.
Tags : business optimization, business strategy, network management, business applications, best practices, business process management, solutions, application integration, business intelligence, business management
     Pega
By: Pega     Published Date: May 25, 2016
Adapting to changing market dynamics is not easy for any enterprise-class organization. To stay competitive, companies not only must adapt different go to market and customer service strategies but also embrace internal business process and workflow changes, which in many cases can be more difficult. Enter Intelligent Business Process Management Suites (iBPMS). According to Gartner, iBPMS compress the observation-to-action-to-outcome cycle, and help business transformation leaders, business process directors and solution architects establish a fluid capability to handle big change. Gartner evaluated 15 iBPMS vendors including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding evolving iBPMS market and the solutions offered by each iBPMS vendor.
Tags : business optimization, business strategy, network management, business applications, best practices, business process management, solutions, enterprise management, application integration, business integration, business intelligence, business management, business process automation
     Pega
By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
Tags : best practices, customer support, business intelligence, business optimization, customer engaement, business management, business process management, customer interaction service, customer relationship management, customer satisfaction, customer service, collaboration
     Pega
By: EMC Converged Platforms     Published Date: Sep 01, 2015
VCE Once Again Achieves High Marks in Vision, Ability to Execute Technology research firm Gartner recently released its second Magic Quadrant for Integrated Systems, a snapshot of the rapidly evolving converged and hyper-converged infrastructure industry space. A Gartner Magic Quadrant is a culmination of research in a specific market, providing a wide-angle view of the relative positions of the market's competitors. According to Gartner, no other company in the IT industry ranks higher than VCE in combined vision and ability to execute scores.
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     EMC Converged Platforms
By: EMC Corporation     Published Date: Dec 19, 2014
The Magic Quadrant is an independent analysis of the integrated systems vendors. Gartner determined the vendor placement based on each company's ability to execute and completeness of vision. According to Gartner, VCE is cited as a leader in the leader's quadrant by having a solid track record, significant presence, strong vision and innovation, as well as a clear understanding of the market.
Tags : integrated systems vendors, vendor placement, innovation, presence, analysis, it management, enterprise applications
     EMC Corporation
By: Adobe     Published Date: Sep 26, 2013
Enterprises strive for ever-greater business impact from their online presence, demanding more from Web content management than it has traditionally delivered. In this Gartner report, you'll find how well WCM vendors are responding, providing insights for buyers and those reviewing their existing applications.
Tags : web content management, buyer insights
     Adobe
By: Possible EMC     Published Date: Dec 22, 2014
The Magic Quadrant is an independent analysis of the integrated systems vendors. Gartner determined the vendor placement based on each company's ability to execute and completeness of vision. According to Gartner, VCE is cited as a leader in the leader's quadrant by having a solid track record, significant presence, strong vision and innovation, as well as a clear understanding of the market.
Tags : integrated systems vendors, vendor placement, innovation, presence, analysis, it management, enterprise applications
     Possible EMC
By: ServiceNow     Published Date: Sep 02, 2015
See why Gartner's 2015 Magic Quadrant recognizes ServiceNow as a leader for the second year in a row. Each year Gartner assesses the viability and competitive strength of vendors in the IT service support management (ITSSM) space. This valuable report helps users determine which solutions best fit their needs, based on the tool capabilities, the integration with IT Operations Management solutions and more than a dozen other factors. For the 2nd year in a row, ServiceNow is recognized as a Leader in this Gartner Magic Quadrant. Check out what makes us different. Get the full, complimentary report to: • Receive an assessment of key vendors • Get a snapshot of the overall market overview • Learn why ServiceNow remains a leader
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     ServiceNow
By: ServiceNow     Published Date: Oct 06, 2015
IT service support management tools are vital for infrastructure and operations organizations to manage support and delivery of IT services. This Magic Quadrant research profiles key vendors of enterprise ITSSM tools to help I&O leaders make better selections.
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     ServiceNow
By: ServiceNow     Published Date: Oct 06, 2015
Les outils de gestion du support des services informatiques (ITSSM) sont essentiels pour les organisations Infrastructure et Opérations (I&O) afin de gérer la prise en charge et la prestation des services informatiques. Cette étude Magic Quadrant dresse le profil des principaux fournisseurs d'outils ITSSM afin d'aider les responsables I&O à faire des choix pertinents.
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     ServiceNow
By: Pega     Published Date: Jun 21, 2016
Organizations are constantly turning to IT solutions to streamline their operations and processes and gain efficiencies. Business Process Management solutions is one area gaining traction inside enterprises as they look to making their workflow more effective and more capable to an ever changing business environment. According to Gartner, BPM-platform-based case management frameworks are configurable "apps" meant to help solution architects accelerate the delivery of unique and flexible case management solutions. Gartner evaluated 11 providers in this growing market segment including Pegasystems.
Tags : 
     Pega
By: Pega     Published Date: Jun 21, 2016
Download this Gartner Magic Quadrant analysis and gain a better understanding evolving iBPMS market and the solutions offered by each iBPMS vendor.
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     Pega
By: 8x8 Inc.     Published Date: Nov 10, 2016
For the 5th year in a row, 8x8 is a Leader in the Gartner Magic Quadrant for Unified Communications as a Service, Worldwide. See what makes us different and why you should consider the cloud to expand or replace aging, inadequate business phone systems, meeting services, & contact center equipment.
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     8x8 Inc.
By: Pega     Published Date: May 03, 2016
Download this Gartner Magic Quadrant analysis for BPM platform-based case management frameworks and gain a better understanding of the solutions offered by each BPM vendor.
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     Pega
By: Adobe     Published Date: Aug 27, 2013
Gartner’s evaluation is based on Adobe Experience Manager, part of the Adobe Marketing Cloud. Adobe is named a Leader and is positioned highest in both Ability to Execute and Completeness of Vision.
Tags : web content management, wcm, wcm vendors
     Adobe
By: Okta     Published Date: Mar 10, 2016
Gartner has named Okta as the only leader in its 2015 Identity & Access Management as a Service (IDaaS) Magic Quadrant. Access your complimentary Gartner report today.
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     Okta
By: Oracle Commerce Cloud     Published Date: Sep 11, 2017
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     Oracle Commerce Cloud
By: Salesforce     Published Date: Dec 29, 2015
2015 Gartner Magic Quadrant for Mobile Application Development Platforms.
Tags : salesforce, gartner, mobile, app dev, platform, enterprise applications, data management, human resource technology
     Salesforce
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