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By: Aria Systems     Published Date: Sep 21, 2015
Here at Aria Systems, we live and breathe all things related to monetization via customer care and relationships. We live in a world where recurring revenue management is becoming a dominant theme. Lately there’s been a natural gravitation to the Internet of Things/Internet of Everything, and the synchronicity between the business models the IoT produces and how Aria is serendipitously designed to support all of it. Simply put, we want people to think a lot about the new age the IoT heralds. To that end, this post is the first in a series intended to explore the monetization of the IoT in some depth; i.e.,the Monetization of Things.
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     Aria Systems
By: Ariba     Published Date: Mar 30, 2011
Read Forrester's 70-criteria evaluation of eProcurement solutions, we found that Ariba and Basware led the pack because of their superior user experience and wider supplier enablement capability.
Tags : ariba, eprocurement, basware, key performance indicators, kpis, supplier relationship management, srm, erp
     Ariba
By: Artemis Health     Published Date: Feb 05, 2019
Self-insured employers are mining their health and benefits data to save costs and provide quality care for employees. Data is driving business decisions, but how do you get from millions of rows of data to a consumable graph to taking action? In this white paper, we’ll delve into data analytics best practices that help self-insured employers find actionable insights in their benefits data. • Which data sources will help you ensure you’re measuring the right thing at the right time • How to ensure data variety and choose key metrics • An example of a successful predictive analysis using benefits data
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     Artemis Health
By: Aruba Networks     Published Date: Jul 03, 2013
802.11ac is well on its way to becoming the standard for next-generation Wi-Fi. The gigabit speed, improved capacity and reliability that 802.11ac brings to wireless LANs (WLANs) are amplified as mobile users, devices and application usage continue to grow rapidly. Whether you are an early adopter who has already started planning, or like several organizations, unsure of your next step, download this five step guide to help you prepare and plan for a successful migration to an 802.11ac WLAN.
Tags : migrate, 802.11ac, mobile users, device, upgrade, reliability
     Aruba Networks
By: Asentria Corporation     Published Date: Sep 04, 2007
Simple voicemail has evolved into complex integrated messaging platforms and the generic black handset has been replaced by a plethora of devices. Service providers can become critical partners for companies looking to ensure availability of their voice network.
Tags : telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures
     Asentria Corporation
By: ASG Software Solutions     Published Date: Nov 03, 2008
The Information Technology Infrastructure Library (ITIL) provides guidance for the management of IT, and has quickly become the worldwide standard for IT Service Management (ITSM).
Tags : asg, sla, cmdb, bsm, metadata, itsm, metacmdb, lob
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Dec 09, 2008
Generally, CMDBs populated by discovery tools alone simply aren't usable. They fail because they contain massive amounts of irrelevant information. You avoid this pitfall by correctly populating your CMDB in four simple steps.
Tags : asg, cmdb, bsm, itil, configuration management, metadata, metacmdb, lob
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Mar 05, 2008
Because business success is tightly fused with technology, IT costs are rising, and this trend is expected to continue. As a result, businesses are demanding that IT be more than a static resource. IT is expected to deliver business results with a measurable contribution to the organization's bottom line.
Tags : asg, cmdb, bsm, itil, paradigm, btsm, sla, configuration management
     ASG Software Solutions
By: ASG Software Solutions     Published Date: Feb 24, 2010
A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Meanwhile, data runs rampant, slows systems, and impacts performance. Hard-copy documents multiply, become damaged, or simply disappear.
Tags : asg, cmdb, bsm, itil, bsm, metacmdb, archiving, sap
     ASG Software Solutions
By: Aspect Software     Published Date: Feb 11, 2014
Learn why Omni-channel customer experience has become the new gold standard and see how it will allow you to deliver service when, where, and how your customers want it.
Tags : aspect software, unified ip, customer experience, omni-channel customer experience, it management
     Aspect Software
By: Astaro     Published Date: Jan 19, 2011
Astaro now ensures that the network is running smoothly and the entire organization has become more productive through content filtering.
Tags : astaro, healthcare technology, associates for rehabilitation medicine, data management, data privacy, network security, content filtering, hipaa compliance
     Astaro
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll learn how DPT's research into time and attendance systems lead them to Asure Software. After reviewing various vendors, DPT selected Asure Software as their vendor and partner because they knew AsureForceT Time & Labor Management Solutions would provide accuracy and room for company growth.
Tags : time and attendance systems, workforce management, payroll solutions, human resources, web-based applications
     Asure Software
By: AT&T     Published Date: Jun 25, 2008
Mobile applications are transforming how companies operate. With new ways to work flexibly, employees are becoming more responsive and more productive. But enterprises have experienced only the start of what IP networks will bring to mobile working.
Tags : mobile workers, mobile applications, productivity, mobile, wireless, pda, att, at&t
     AT&T
By: AT&T     Published Date: Nov 07, 2011
Contact center hosting and cloud-based solutions are fast becoming integral to enabling customer care service for enterprises.
Tags : contact center services, contact center, trends in contact centers, services, solutions, customers, enterprises, at&t
     AT&T
By: AT&T     Published Date: Nov 07, 2011
Contact center hosting and cloud-based solutions are fast becoming integral to enabling customer care service for enterprises.
Tags : contact center services, contact center, trends in contact centers, services, solutions, customers, enterprises, at&t
     AT&T
By: Aternity     Published Date: Feb 24, 2016
In this brief, the focus will be on how companies are relying on more mobile applications to run their businesses. As these mobile applications become more important, it is critical for companies to ensure a quality mobile user experience in order to deliver quality service to ensure customer satisfaction and brand loyalty. A unified approach to mobile end user experience monitoring is the proven way enterprises can ensure this quality user experience.
Tags : aternity, mobile strategy, mobile apm, unified monitoring, mobile applications, brand loyalty, it management, knowledge management
     Aternity
By: ATG, Inc.     Published Date: Feb 19, 2010
As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.
Tags : telecom, atg, web 2.0, customer service, clicks, quocirca, mcm, multi channel marketing
     ATG, Inc.
By: ATG, Inc.     Published Date: Oct 07, 2010
As the online channel becomes core and growth in traditional channels slows, businesses can use optimization services to gain competitive advantage and propel online revenues. Learn from these industry leaders.
Tags : atg, e-commerce optimization, online business channel, b2b, web analytics, roi, click to call, live chat
     ATG, Inc.
By: athenahealth     Published Date: Jun 08, 2015
This white paper will tell you how to implement a successful patient engagement strategy using these 5 elements: 1) Define your organization’s vision for patient engagement. 2) Create a culture of engagement. 3) Employ the right technology and services. 4) Empower patients to become collaborators in their care. 5) Chart progress and be ready to change and adapt.
Tags : patient engagement strategy, engagement culture, patient care, population health
     athenahealth
By: athenahealth     Published Date: Aug 19, 2019
The organizations that win at value-based care will be those that expand their scope to promote community health outside their own four walls. Read on for three examples of healthcare organizations connecting with their patients early and often, right in their communities.
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     athenahealth
By: Atlantic Broadband Business     Published Date: Jul 30, 2018
From professional services and hospitality to healthcare and retail, businesses thrive when they have fast, reliable Internet connections. You need reliable connections to send sales transactions, upload files, transmit payroll data, and take advantage of cloud-based applications for sales, finance, and shipping. Then remember all of the different devices in your office – like mobile phones, wearables, tablets, and even desktop phones – and the need becomes even greater.
Tags : atlantic broadband, transmit, data, payroll, cloud, data
     Atlantic Broadband Business
By: Attachmate     Published Date: Feb 05, 2014
Watch this video and find out how easy it can be to make your legacy mainframe applications work with new technologies. Using Attachmate Verastream, you can roll out integrated, fully functional applications tailored to each line of business. They get the modern capabilities they need and you get quick development cycles because you don’t have to change host application code. The demo breaks the process down into some basic steps that will help you breathe new life into your legacy mainframe assets.
Tags : attachmate, verastream, functional applications, development cycle, best practices, legacy applications, legacy systems, legacy modernization
     Attachmate
By: AtTask     Published Date: Jul 17, 2014
If you’re reading this eBook, it’s probably because you’ve got a pest control problem. This isn’t just an irritating lizard infestation, though. This is larger and nastier than lizards; it’s a huge, nasty, fire-breathing, hard to ignore, dragon. The dragon of work chaos. And you need to know how to slay it. Well, there’s no need to fear. This eBook will teach you the right—and necessary—weapons to help you extinguish the fire, examine your burn wounds, and exterminate the work chaos dragon for good.
Tags : at task, work chaos, solutions, input processes, poor visibility, resources, knowledge management, enterprise applications
     AtTask
By: AuditBoard     Published Date: Nov 26, 2018
Affecting over 200,000 machines in more than 150 countries, the ransomware known as Wanna Decryptor, or “WannaCry,” became the largest cybersecurity attack in history in May 2017. The malicious software locked out users from critical data, and demanded a ransom payment to unlock the contents. Governments, hospitals, and corporations scrambled to address the attack and prevent the infection from spreading. Ironically, the virus’ execution method was simple: it exploited a vulnerable Windows SMB protocol to spread – an exploit Microsoft had addressed two months prior to the attack with the release of a patch.
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     AuditBoard
By: Avalara     Published Date: Jan 28, 2014
States, counties and municipalities have historically relied on local brick-and-mortar businesses to collect retail sales taxes. These businesses collected the sales tax from their customers, and then remitted the tax proceeds to their local sales tax jurisdiction. It was a straightforward process, and no one much quarreled with who owed the taxes and who would receive them. That straightforward proposition became complex with the rise of thousands of catalog merchants in the ‘70s and ‘80s. Catalog merchants sold to consumers nationwide, who began to shift their purchases away from local brick-and-mortar merchants. This reduced revenue to local sales tax jurisdictions because catalog companies rarely collected sales taxes from their customers. Download this White Paper for more information.
Tags : sales tax, tax liability, internet sales tax, best practices, e-commerce, enterprise applications, software compliance, compliance standards
     Avalara
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