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The Total Economic Impact™ of a Conversational CX

iAdvize

iAdvize commissioned Forrester Research to conduct a Total Economic Impact™ (TEI) study to examine the potential ROI enterprises may realize by deploying a conversational CX throughout their customer journey.

Read this study to learn how to evaluate the potential financial impact of a conversational CX on your organization through the quality and scalability of the conversations you can achieve.

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Published:  Jul 25, 2019
Length:  2
Type:  White Paper