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Three Things That Your Field Service Organization Needs To Know About The Internet Of Things

Oracle APAC ZO OD Prime Volume CX ABM Leads June 2017

By creating a connected field service ecosystem, organizations can increase their response time, reduce mean time-to-resolution and eventually, power a more predictive service model. This will enable a new level of field service productivity and cost-savings from increased efficiencies. Organizations will also be able to provide exceptional customer experiences consistently.

Customer disruption and asset downtime will be minimized, and organizations will be able to empower their field service resources with insight into the issue before they arrive at the customer site. All thanks to a unified field service and IoT strategy.

Tags : internet of things, iot, daily activity, industry innovation, field service, organization management, device efficiency, telecommunications
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Published:  Jul 18, 2017
Length:  5
Type:  White Paper