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Learn How the Cloud Provides Flexibility for Customer Support Solutions

Interactive Intelligence

As the pace of technology accelerates, cloud contact center communications enable companies to adopt solutions that deliver a compelling customer experience. Elizabeth Herrell from Communication Initiatives and Jason Alley from Interactive Intelligence discuss the significant benefits of flexible cloud solutions and provide key criteria for selecting the right business partner.

Tags : cloud solutions, interactive intelligence, flexible cloud, customer support, workforce management, data solution, customer experience, business process automation, business process management, call center management, call center software
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Published:  Jan 17, 2014
Length:  11
Type:  White Paper