SC Magazine Australia/NZ / White Papers / RelayHealth / Credible, Defensible Estimates

Credible, Defensible Estimates


Helping patients gain a realistic expectation about their financial responsibility for visits, tests and procedures can help move toward the goal of increasing patient satisfaction scores while also driving toward lower A/R days and ultimately heightening the positive perception of a health system within a community. There are many variables involved in creating patient-specific estimates of responsibility, but the technology, tools and staff development models exist to accomplish this with a high degree of accuracy and compassion.

This white paper explains why hospitals and health systems should concentrate efforts on determining a patient’s financial responsibility up front and outlines the gains that can be made by setting clear expectations for payment while preserving the positive perceptions of the care experience.

Tags : healthcare, patient engagement, financial, collection, revenue, revenue cycle management, patient satisfaction
Published:  Apr 01, 2013
Length:  9
Type:  White Paper